FAQs - Frequently asked questions

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All paid and unpaid invoices are available for download in the Member Centre (for members), the Institutional Member centre (for purchases billed to a member institution), or My Profile (for non-members). Navigate to this area (located in the top right hand corner of page for members and non-members alike. Please ensure you are logged into your account.)

Once you are in the Member Centre/My Profile section, navigate to the My Purchases tab. There are four sections within this tab: Open Invoices, Orders Awaiting Invoices, All Invoices, and Historical Membership Invoices.

Under All Invoices subsection you will see a list of all of your invoices listed in a table, with one column at the end of the table titled View Invoice. This column will have icons/pictures that look like sheets of paper next to your invoices. Click the icon next to the invoice you want to download.

Clicking this icon will open a popup that shows your invoice information. In the top left hand corner of this popup you will see a small red square icon, it looks like the Adobe Acrobat logo. Click this icon to export the invoice to PDF.

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The video below explains the process of purchasing jobs for your institution.

Download the PDF Guide

ALIA personal members who have completed an ALIA Accredited course are eligible to receive New Graduate pricing for two years post-graduation of their ALIA accredited course. After the two-year period has concluded, members are automatically changed to a Full membership fee which will be applied to all membership renewal invoices created moving forward. At this time members can manually request to be changed to a Reduced membership fee if they meet the eligibility requirements for Reduced membership fees. For more information about membership fees and specific pricing information please view ALIA personal membership.

If you are an ALIA personal member who has chosen to set up an automatic membership renewal payment, please use the following instructions to update your payment information.

1. Log into your ALIA personal membership account and navigate to the member centre (button in the top right hand corner).
2. You will now be in the ‘My Profile’ tab of your member centre. If you have automatic membership renewals active you will see on the right hand side of this page a box under the subheading ‘Automatic Renewal’. This box contains your payment information. Click the ‘View Membership’ link located in this box.
3. A pop-up will open, here you can edit your payment details. Look for the ‘payment option’ subheading, you will see a dropdown menu next to it listing your payment details on file. Click this dropdown menu to open it, and then click the ‘+ Add a new payment option’ text that appears in the dropdown.
4. You will now be able to add in new payment details. Add in your payment details as directed and save to upload your new payment details for your automatic membership renewals.

If you require any assistance in this process please call us on (02) 6215 8222 and we will be more than happy to help.

If you want to cancel your ALIA personal membership please email [email protected] and our membership team will cancel your membership. Please include your membership number, and your reason for cancelling in your email. To see more of our cancellation terms and conditions please refer to our terms and conditions page

ALIA’s accreditation of Library and Information Science (LIS) courses is cyclic. The accreditation dates let you know when the university or TAFE will be next having its course reviewed for accreditation.

Courses are accredited at rotating intervals to ensure that they are current, and that they will support students attaining all the core knowledge, skills, and attributes for working in libraries and information services into the future.