Canberra, 15 December 2021: Following the soft launch of ALIA’s new website and Member Centre in August, we reached out to members and non-members for feedback to help us further improve the user experience.
The majority of those surveyed were highly positive about the new platforms with 83% agreeing that they liked the look of the new website, 72% finding it clearer and easier to update their member profile, 69% finding it easy to find what they wanted and 65% noting improved functionality across PC, phone and tablet.
Members also commended the way in which information is displayed, the ease of navigation around individual webpages and improvements to the CPD area with capability for members’ professional development activity to be logged and updated overnight.
Some opportunities for improvement were identified and we will be working hard over the coming weeks and months to resolve issues including finding documents in the ALIA library and making sure that all links redirect to the new site seamlessly.
We thank all those who responded to our call for feedback and look forward to updating you on progress in the new year.