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

Business Process Manager

James Bennett Pty Ltd

An exciting opportunity exists to join Australia’s most innovative library supplier of products and services.

James Bennett is seeking an experienced library industry professional who is committed to delivering solutions through innovation and collaboration.

Business Process Manager
The primary responsibility of the Business Process Manager is to manage projects which include Opening Day Collections, LMS migration, MARC record implementation, EDI workflows and account structure set ups.

Key responsibility areas:
• Develop detailed project plans to monitor and track progress
• Ensure that all projects are delivered on-time and within scope
• Consult and undertake technical workflow set ups including EDI workflows and MARC record implementations.
• Successfully manage relationships with the client and all stakeholders


Competencies/Capabilities
• At least 5 years library, library system vendor or library supply experience
• Proven capabilities in establishing, developing and maintaining high level relationships with library management and key library (acquisitions) staff
• Ability to develop short and medium term plans for customer base and implement effectively
• High level of computer literacy in MS Project
• Strong analytical and problem solving skills
• Demonstrated ability to implement change and deal with complex customer problems
• Ability to manage multiple projects with varying timelines, set priorities and make decisions to achieve agreed outcomes
• Demonstrated success in delivering results within a team environment where multiple stakeholders are involved
• An understanding of relevant technology and protocols used in libraries and an awareness of ongoing developments in this area
• Sound business acumen

James Bennett Values
• Excel at meeting internal and external customers’ expectations
• Produce quality results in everything we do
• Ensure we treat all those with whom we have contact with consideration and respect
• Communicate and share information in an open and honest manner
• Endeavour to continually learn and adapt to the changing environment
• Involve all those affected when making decisions
• Deal honestly and with integrity in all our contacts internally or externally

If you are ready for your next challenge, we want to hear from you! Contact us at [email protected]
17/02/2023

Sarah Phillpot

[email protected]

02 8988 5085

Full Time
Ongoing
Brookvale, Sydney
NSW