Guidelines for special libraries experiencing service reviews
Guidelines for undertaking a library review (perspective from the other side)
Useful Publications (Australian unless otherwise noted)
Worth every cent and more: an independent assessment of the return on investment of
health libraries in Australia, 2013.
The Clinical and Economic Value of Health Libraries in Patient Care, 2015.
The economic value and clinical impact of the South Australian Health Library Service 2011–2016: A case study in organizational performance and survival, 2017.
Hospital Librarians’ Contributions to Health Services’ Accreditation: An Account of the Health Libraries for the National Safety and Quality in Health Services Standards (HeLiNS) Research Project, 2016-18, 2020.
Questions of life and death: an investigation into the value of health library and information services in Australia, 2012.
10 ways that libraries and information services power the health sector, 2017
Thriving not just surviving – resilience in a special library is dependent on knowing why you exist (not simply what you do), 2010
NHS Library and Knowledge Services Value Proposition: The Gift of Time, 2020, UK
(includes 10 key messages)
Library Review / Business Case Documents
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Future proofing your Library service
Thriving not just surviving – resilience in a special library is dependent on knowing why you exist (not simply what you do), 2010. [Australian]
The Goldilocks Method: Demonstrating Your Value in Small, Medium, & Large Bites, 2019
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