I stand
before you on fraudulent grounds - The advertised title of this talk
was "A personal view of Public Librarianship". That's not what I'm
going to talk about. What I am going to talk about is my personal credo
of librarianship in general and of public librarianship in particular,
a subject about which I am inclined to be passionate and, if not
dogmatic, then at least downright opinionated. George Eichinski
initially approached me to talk about my plans for the future of the
Brisbane City Council Library Service - something I really can't do at
this stage because my review of the library service has not yet been
adopted (or adapted) by Council. However, while I can't actually tell
you what I am recommending, those of you who are reasonably good at
decoding will, I'm sure, be able, by the end of my address, to predict
with a fair degree of accuracy the sorts of recommendations that review
includes. So I offered instead to talk about librarianship - a subject
dear to my hearT and one which I feel, for the good of our souls and
our sanity - we should occasionally take time to consider.
Most of us
became librarians because of a simple fact, a unique aspect of
librarianship that we tend, in the subsequent hurly burly of
professional life, to forget. We became librarians because we were
library users, and as users we knew that librarians work in libraries.
Sounds simplistic, doesn't it? But think about it. Where do other
professionals work? With what are lawyers (or barristers and
solicitors) and doctors, associated? In the minds of the public, the
users of libraries, librarians are linked with the institution within
which they work. That not only sets us apart from the other professions
but also from all those people in the commercial world who claim to
deal in information but whose titles do not reflect the institutions in
which they operate. When we tell people we are librarians, they know we
work in and run libraries - and that is a powerful asset. The other
powerful asset our profession has is that by and large our user
population (whether it be the general public or the students of an
academic institution) has free access to our services by right.
I believe I
can claim that, despite some negative images perpetuated by the
advertising industry, ouR public loves us. But instead of capitalising
on that (and by that, in case you missed the inference, I mean us in a
general, across-the-board, non-differentiated way) we, that is sectors
within the profession, for many years have looked for ways to emphasis
not the diversity within the profession (which is health) but an
artificial sort of pecking order (which most certainly is not). A few
weeks ago I was talking to an academic from Otago University and he
commented on his surprise that when the University recently appointed a
University Librarian the successful candidate was not the
Deputy University Librarian but the very entrepreneurial Dunedin City
Librarian. He expressed surprise because he said he' been told that
librarianship was not a single profession, that there were in fact two
professions in librarianship - academic and public - and that they were
quite different! An interesting variation on the 'only a poor librarian
becomes a public librarian' message that has floated around library
schools and professional circles at least as long as I've been
associated with librarianship.
As a public
librarian (who moved into public libraries deliberately, on ideological
grounds, from an assortment of educational libraries - school, TAFE and
university) I have come against that opinion in a very personal way,
but I won't belabour the point except to use it as a springboard to the
next idea I want to share with you - and that is that there is little
or no difference between the profession of academic Librarian and the
profession of public Librarian. What does differ is how librarians
react to the environment in which they operate and the effect that
reaction has on the profession as a whole.
Here's where
the personal view comes in. Although I have worked in academic
libraries, and therefore have a hands-on insight into that work
environment, I am going to address only the question of how the
professional reaction of the librarian in the academic environment
affects the profession in the view of the public librarian. I'll leave
it to someone else - perhaps at a later meeting of this Association, to
consider the corollary.
Academic
librarians operate in a very structured environment. In retrospect,
working in an environment where the composition of your collection is
determined in advance by the curriculum, where your users are captive,
and usage fairly predictable, and where the controls the institution
has over the users are very strong, (think of all the wonderfully
punitive measures it is in the power of academic libraries to take
against a student who does not return books) seems remarkably easy to
those of us who are faced with the awesome task of not only being
information generalists, but of having to predict the unpredictable
needs of the general public and the demands that public will make of
the library's services and stocks next week, next year, next decade,
next century. But when you look deeper and realise that because
academic management style is largely reactive it becomes apparent that
in an environment where it is difficult to be proactive one has to
become very systems oriented, very scientific method oriented, very
analytic, if one wants to make one's mark professionally. And that's
the reaction we public librarians see in general. It comes as no
surprise to me that it is the academic librarians who are the
librarians who develop whizz bang mathematical formulae and who were in
the forefront of the technology push of libraries and librarians.
It is a
reasonable reaction of the reasonable and committed professional, to
that environment. It also makes life pretty damn difficult for those of
us who operate in a proactive environment, and who have to convince our
financial masters (who are not only not librarians but who in many
cases don't really understand the general need for libraries of some
quality because they personally do not use, or in the worst cases,
cannot conceive of any situation in which they might possibly need or
want to use, libraries) that public library provision is as much an act
of faith as a cost effectiveness exercise because libraries are more
than just places where books and information are stored and
disseminated. The services provided in a public library serve library
users in fundamental ways, ways that impact on the quality of their
lives and their ability to participate meaningfully in society. Perhaps
the greatest effect the academic reaction has had on librarianship in
general is the downgrading of the role of the librarian as conservator.
Remember the rash of conferences and seminars avowing librarians are
not conservators? Yet that is the other reason many of us went into
librarianship - because we are readers, because we love books.
I have here
a pile of photocopies of a paper I like all my staff to read and take
to heart. It is called "The Love of books as a basis for Librarianship"
by Arthur Bostwick and was read before a meeting of the new York
Library Association 81 years ago. If you aren't familiar with it please
take a copy afterwards. It's as relevant now as it was then. The
closing statement of Bostwick's paper is one with which, from the human
point of view as well as from the profession point of view, I
absolutely agree:
...the Librarian who has
never read or who, having read, has imbibed from reading no feeling
towards books but those of dislike or indifference, is surely worse
than lost - he has, so far as true Librarianship goes, never existed.
Bostwick
defines a love of books as a love of their contents, a love of the
universal mind of humanity as enshrined in print. I have also for you a
poem of Clarence Day's which I have carried around for years intending
somehow to translate it into a form suitable for framing.
The world of books
Is the most remarkable creation of
man
Nothing else that he builds ever lasts
Monuments fall
Nations perish
And after an era of darkness
New races build others
But in the world of books are volumes
That have seen this happen again and again
And yet still live on
Still young
Still as fresh as the day they were written
Still telling men's hearts
Of the hearts of men centuries dead.
In many ways
our 'civilised' view of each other makes it difficult to look at our
fellow man with the inner vision as well as the outer one, with the eye
of the heart as well as with the eye of the intellect. It would seem
that we need the mediation of the author to enable us to feel
comfortable with an inner view of each other - so in that sense the
role of the librarian as a keeper of stories is a vital one. In a world
peopled with data merchants it is still the book which is the
predominant ideas package. Librarians have a central conservative role
to champion books and the ideas found in them, and this includes
retaining in our collections items of worth, however infrequently used,
for the users of the future. We have seen what has happened to the
profession of medicine as it has progressively moved from being and
art to being a science. It has become unnecessarily chemical and
interventionist in nature and now medical schools, which for years have
chosen candidates using the same criteria to choose candidates for
mathematics and engineering degrees are starting to realise that they
have a problem, a problem reflected in the profession by the high
suicide rate among doctors in general and particularly among the most
'people-centred' sector of what should be a highly 'people-centred'
profession, the psychiatrists, as well as by lowering public
credibility.
While we
still, as a profession, can recognise that thinking is an art, not a
science, we must put the brakes on, must keep writ large on the credo
of the profession that we cannot depend on computer enthusiasm to
nourish the art of thinking. Our society seems obsessed with the
self-defeating prospect of mechanising everything. We can offer what no
machine can - a living mind, a human presence. That presence is
particularly important in the public library and will become
increasingly more so. I do not believe that computers will take over.
Only 1% of the world's knowledge is in machine-readable format, about
80% is in print - the rest has never been written down. I defy anyone
to read comfortably in the loo using a terminal - and only an idiot
would try to use a terminal in the bath. Reading in bed wouldn't be the
same either. I believe Public Libraries will flourish on less money,
and there will be increasing pressures to charge for services, which
may well be compounded by consumption taxes which would technically
apply to not only the much debated inter-library loans charges but also
to such fringe items as photocopying and fines. They will flourish
because the 'illiterates' of the next decade will not be those who
cannot read or write, but those who cannot learn, unlearn or relearn.
Self-directed
learning is the way of the future. People will still enrol in formal
programs at academic institutions but success in a rapidly changing
high-tech world requires people to take more and more responsibility
for their learning. Public libraries are the only education
facility open to all. They provide equal access to the whole range of
human knowledge and are a vital part of the provision for life-long
education for all members of the community. As such they must be
nurtured and cherished and loved and funded - as must the professionals
who provide the heartbeat of the institution. While celebrating our
diversity we, as professionals, must also emphasis to our selves
and to the world at large our universal strengths and skills. We must
defend our profession, not by becoming apologists for it, but by
collectively ensuring that it attracts the best people, the personable
visionary who is both professionally competent and emotionally and
spiritually committed to the public service ideals of librarianship,
and
who still has a capacity to have fun at work.
I have never
hear of any librarian being struck off the LAA role for malpractice or
for conduct likely to bring the profession into disrepute. And perhaps
in some ways one of the strengths of our profession is that, because we
cannot guarantee a professional monopoly on the practice and tools of
our profession, it is extremely difficult to pervert the course of
librarianship. I do believe we must be jealous of our professional
reputation. But we also need to feel very good about ourselves and what
we do, and we should share that with others in allied fields. We can
start by making short internships available in public libraries for
those training to be teachers of the young - give them a few weeks in
which they are storytellers and readers of books to children in
libraries so that they are exposed to the idea of the importance and
the fun of books and reading skills in a very practical way. We can
carry on extending this idea to ever widening groups of people. Faced
with having to cope with the day to day pressures of life in
understaffed, underfunded, overtaxed libraries we sometimes forget we
belong to an old and honourable profession. Public libraries and
academic libraries had their birth at the same time in Alexandria.
I digress
for a moment to remark that of all the disasters of the ancient world
it is the looting and burning of the library at Alexandria that we
still feel today, which, for example, the razing of Carthage is
remembered only as semantic exercise - Carthago delenda est!). The
large Alexandrian library at the Royal Palace (which was destroyed) and
its small 'branch' a the temple of Serapis, which survived, underwent a
very important process of development which has all but been ignored by
scholars in their delights of its catalogues and arrangements.
From all
appearances, the manuscript collection represented originally only a
research tool for a limited group of scholars. Gradually, the number of
users became larger and larger until it took on more the appearance of
a modern university library. It represented another important step
forward when, to those interested in scholarship, was added the broad
circle of educated men in general. Thereby the library for the first
time acquired a truly public character and no longer confined itself to
serving as a place for work but existed now, to use Vitruvius' phrase -
'for the enjoyment of all'. After Julius Caesar's death his friend,
Asinius Pollo, established the first public library in Rome in the
Atrium Libertatis. Pliny said of him that he "was the first to make
men's talents public property." It doesn't seem widely known that by
the beginning of the 4th century AD there were 28 public libraries in
the city of Rome and those were staffed so generously that the staff
required their own physician. We haven't yet reached that standard at
the Brisbane City Council Library Service 1700 years on!
There is a
third quote, written over entrances to temple libraries in Ancient
Egypt, which together with the just quoted "for the enjoyment of all"
and "make men's talents public property" forms my library trinity: "for the
nourishment of the soul". If we keep those precepts we cannot go wrong
as librarians. I work in libraries because I have a simple approach to
life. I long ago worked out that at base most things are very simple -
it is our reaction to them that makes us believe that they are
complicated. In life I feel we have one simple choice; we either want
to make money or to make a difference. I cannot put the reason I chose
librarianship and still continue to choose librarianship in public
libraries as my profession better than did Joan Dobson writing in American Libraries in September
1984:
I am a Librarian because I want to be able
to make a difference in peoples lives. Perhaps our clients, patrons
students do not view us as professionals in the same way that they view
doctors and lawyers because we wear so many cloaks.
To children we are storytellers,
recipients of secrets, confidants who can answer questions. To parents
we are providers of guidance, babysitters, child psychologists,
lawyers, doctors and friends. To students we are counsellors, wizards
of information, companions in the quest for knowledge. To the lonely,
to the elderly, we are a smiling face, a host of that comfortable inn
- the library
We are not given the same title by all
people, but that does not make us less worthy in their eyes. We are not
identifiable by outward baggage. We carry no stethoscope, no legal
tome. We are the chameleons of the professional world. Perhaps it is
our human compassion that qualifies us as professionals.