This
site contains
electronic versions of papers previously presented at conferences
and/or published in a range of professional journals and Conference
Proceedings in the areas of Library and Information Science,
Knowledge Management, Performance Measurement, and Web Services.
CONDITIONS OF USE:
An individual paper may be printed as a paper copy for non-profit,
non-commercial, academic or educational use provided no alterations are
made and the copyright notice is maintained intact. Any other use
requires a written preapproval. Please email
for
further information.
The courtesy of notification when
nominating a paper as required
reading for an academic course would be appreciated.
Some of the papers are in PDF format. To
download the reader click on this button:
Bibliography of Jennifer Cram's
professional writing
A full list in chronological order of first publication with abstracts
and links to full text

Thematic lists of papers on
selected topics
Image of
Libraries
and Librarians
List of papers on
image of libraries and librarians, including
self-image, with abstracts and links to full text.
Knowledge
Management
List of papers on Knowledge Management, with an emphasis on the
Educational environment, with abstracts and links to full text.
Performance
Measurement
List of papers on various aspects of performance measurement, with an
emphasis on measuring value to stakeholders, with abstracts and links
to full text.
Public
Libraries
List of papers on various aspects of public libraries, with
abstracts and links to full text.
School
Libraries
List of papers of relevance to school libraries, with
abstracts and links to full text.
Virtual
Libraries and the Internet
List of papers on Virtual Libraries and the Internet with an emphasis
on social, organisational and productivity impacts, with abstracts and
links to full text.

Our Main Task is to
Foster Independence
Review article by Suzanne Bancel