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inCite : September 2007

This month focuses on library technicians.

August cover

Frontline with ALIA President, Roxanne Missingham Celebrating success    [PDF 112KB]
National information needs an agenda for the future. When you read this Frontline, I anticipate that the date of the next federal election will be announced in the near future. A federal election needs to be held before mid January 2008.

Directline with ALIA Executive Director, Sue Hutley Memories and achievements    [PDF 116KB]
As a membership organisation, ALIA is focused on customer service in every part of its business. It's still membership renewal time at National Office and our membership team is taking around 30 phone calls per day and processing around 105 memberships each day. All of the staff talk to many members each day via email, phone and in person. Each day we receive around 10 emails to the general 'Enquiry' email account.



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