The Australian Library Journal
volume 47 issue 3
[editorial] John Levett
Australia's IT&T future: a strategic analysis report 1 July 1998
The GartnerGroup
The editor gratefully acknowledges the generosity of the GartnerGroup in making this strategic analysis report available to readers of the Australian Library Journal. The GartnerGroup is the world's leading authority on information technology
providing research and advisory services to more than 25 000 organisations worldwide.
Manuscript received July 1998
Community organisations and information: results of a study
Maxine Rochester and Patricia Willard
The project reported here investigated, by means of structured interviews, the information needs, information-gathering strategies and information use of ten urban and nine rural community groups with varied concerns. The results revealed a wide variety of
information needs, and variability of strategies and sources used. Accuracy and reliability were identified by all groups as primary criteria for source selection. Little difference in regard to need and strategies between urban and rural groups was
recorded. Most rural groups believed themselves disadvantaged in regard to information access. The results revealed reliance on local public library resources and the importance of library staff for service provision. The implications of the findings for
local library provision are discussed.
Manuscript received May 1998 - This is a refereed article
New roles for the information manager in the twenty-first century
Michael Heim
Librarians have for long made an ethical commitment to freedom of access to information resources (ALIA, 1998). While much effort in the past has been directed to the problem of censorship, the access problems of the present and future are more bound up
with other issues: funding, ownership and the problem of acquiring new literacy skills. To a significant extent these issues revolve around the introduction of new technologies of information management where information and its access are controlled and
managed in systems: business information systems, decision support systems, executive information systems, community information systems: all under the general rubric of knowledge management systems. In this article I want to discuss the implications of
such systems for the definition and distribution of knowledge, and for the different roles the information manager might take, or be forced to take, in relation to such systems.
Manuscript received June 1998
Learn how valuable knowledge is acquired, created, bought and bartered
Tom Davenport and Larry Prusak
An excerpt from Working knowledge: how organisations manage what they know, by Thomas H Davenport and Laurence Prusak. Copyright 1998 by the president and fellows of Harvard College; all rights reserved (US$29.95; HBSP: 888 500-1016).
This article includes: Management, the oral art: an interview with Larry Pruzak - Perry Glasser
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