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New build or refurbishment: Refurbishment
Architect: John Hughes
Project completed: 25/11/2016
Mandurah is a beautiful resort city, featuring the Peel-Harvey Estuary with its abundant wildlife and migratory waterbirds. To the south, Yalgorup National Park is home to thrombolites, rare, rock-like microorganism formations, at Lake Clifton. Like most regional cities Mandurah has its fair share of social issues with unemployment running at 10.1% and particularly prevalent amongst our youth, whilst a FIFO population, whether working or not also provides issues of dislocation. Mandurah has a growing multicultural population, including a small Aboriginal community.
All public library services need to modernise their services to keep up with the digital world, modern customer service and the increased learning needs of our communities. However no local government has infinite budgets to fund service improvement. So our project has been modular, developing one element at a time, when funding became available. First levering NBN Federal funding to build a Digital Hub, secondly prioritising modernising the children's space and then the adult non-fiction area with new shelving. Lastly writing a business case to make the long-term savings to fund self-issue. That is the beauty of our project - a really pragmatic approach to solve the problems that face public libraries.
The objective of the project was to refurbish the library to make it fit for purpose in 2016. This meant creating a dedicated IT learning space and modernising the children's space, so that it became more of an activity area. The key to the project though was introducing self-issue for the circulation of books and other items so that staff time could be dedicated to learning and literacy activity with the public. Staff time was not dedicated to circulating books in an old fashioned way of working.