Risk management

A case study

Margarita Moreno, manager, document supply service, National Library of Australia

Risk management

• National library framework
  
  
• Examples
  
  
• A case study

Risk management

• Framework
  
  
  • register
    
    
  • project management
    
    
  • new proposals
    
    
  • decision making

A case study - automating interlending services at the national library

• comparing systems difficult
  
  
• cost/benefit
  
  
• complex costing
  
  
• concern about probity
  
  

Decision making

The following four options are assessed:

• Option 1: Do nothing.
  
  
• Option 2: Select an automated ILL/DD system based on an evaluation conducted by document supply of two systems.
  
  
• Option 3: Select an automated ILL/DD system based on a minimum of three quotes.
  
  
• Option 4: Select an automated ILL/DD system based on a formal procurement process.

Risk management

The process

Outcome clear

• Cost benefit analysis
  
  
• Costing exercise
  
  
• Risk management - the answer...

Decision

• Option 3 clearly demonstrated a reduced risk.
  
  
• Library went to select tender in Januray 2005 and the system implementation is due 8 December this year

Thank you

Any Questions?