From ALIA WIKI

Main: Toolbox

Have you got something to add? Perhaps a copy of a successful survey or report you can share.

• Alire C (2010) 5.0 Frontline Advocacy for Corporate, Government, and Other Libraries Toolkit
• Evaluating the Impact of your Library - Evaluation tools and materials
• American Library Association (2009) Advocacy Action Plan Workbook
• ProQuest. Corporate Library Toolkit
• Herzog’s Library Use Value Calculator (Brian Herzog is more than happy to help us adapt this calculator to suit our needs, i.e. Australian Specials – we just need some figures for him)
• An example of Library Accomplishments

Can you provide a template or usable example for:

• document supply and delivery measurements against benchmarks
• inter-library loan client satisfaction survey
• critical incident technique questionnaire