Library Metrics

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April 08, 2010, at 04:48 AM by 138.7.36.197 -
Changed lines 5-7 from:
  • Affelt A (2009) Aligning the information centre to create the future. Information Outlook, 13(4) p33-38
  • [[Best practices LLC (2003) From books to bytes: creating effective corporate libraries in the digital age->

http://www3.best-in-class.com/bestp/domrep.nsf/Content/6C4BFAACF239AD2D85256DDA0056B53E!OpenDocument]]

to:
  • Affelt A (2009) Aligning the information centre to create the future. Information Outlook, 13(4) p33-38
  • Best practices LLC (2003) From books to bytes: creating effective corporate libraries in the digital age
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April 08, 2010, at 04:47 AM by 138.7.36.197 -
Changed line 5 from:

Affelt A (2009) Aligning the information centre to create the future. Information Outlook, 13(4) p33-38

to:
  • Affelt A (2009) Aligning the information centre to create the future. Information Outlook, 13(4) p33-38
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April 08, 2010, at 04:46 AM by 138.7.36.197 -
Changed line 1 from:
  • Value of Library & Information Service : a bibliography/webliography
to:
  • VA Library Network (2006) Value of Library & Information Service : a bibliography/webliography
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April 08, 2010, at 04:41 AM by 138.7.36.197 -
Changed line 8 from:
  • Baker L (2004) Performance Measurement Resource Guides
to:
  • Baker L (2004) Performance Measurement Resource Guides
Changed line 11 from:
  • Cram J (1999) Six impossible things before breakfast: A multidimensional approach to measuring the value of libraries
to:
  • Cram J (1999) Six impossible things before breakfast: A multidimensional approach to measuring the value of libraries
Changed line 26 from:
  • Streatfield D et al. (2000) Best Value and Better Performance in Libraries. (Library and Information Commission Research Report 52). Middlesex, Information Management Associates
to:
  • Streatfield D et al. (2000) Best Value and Better Performance in Libraries. (Library and Information Commission Research Report 52). Middlesex, Information Management Associates
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April 07, 2010, at 05:54 AM by 138.7.36.197 -
Changed line 23 from:
  • Poll R (2007) Bibliography “Impact and Outcomes of Libraries”
to:
  • Poll R (2007) Bibliography “Impact and Outcomes of Libraries”
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March 29, 2010, at 11:28 PM by 138.7.36.197 -
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March 29, 2010, at 11:27 PM by 138.7.36.197 -
Changed lines 4-6 from:
  • Abbott K & Brickell C (2008) Booking a bright future. Australian Law Management Journal, Summer 2007/2008 p26-28.

Affelt A (2009) Aligning the information centre to create the future. Information Outlook, 13(4) p33-38.

  • [[Best practices LLC (2003) From books to bytes: creating effective corporate libraries in the digital age.->
to:
  • Abbott K & Brickell C (2008) Booking a bright future. Australian Law Management Journal, Summer 2007/2008: 26-28

Affelt A (2009) Aligning the information centre to create the future. Information Outlook, 13(4) p33-38

  • [[Best practices LLC (2003) From books to bytes: creating effective corporate libraries in the digital age->
Changed lines 8-16 from:
  • Baker L (2004) Performance Measurement Resource Guides.
  • Broady-Preston J & Williams T (2004) Using information to create business value: City of London legal firms, a case study, Performance Measurement and Metrics, vol. 5 no. 1, pp. 5-10
  • Chung, H 2007, ‘Measuring the economic value of special libraries’ The Bottom Line, vol 20 no. 1 pp. 30-44
  • Cram,J. (1999) Six impossible things before breakfast: A multidimensional approach to measuring the value of libraries.
  • Feldman, S, Duhl, J, Marobella, J & Crawford, A 2005, ‘The hidden costs of information work: white paper’ IDC, Framingham, MA.
  • Fletcher, A, Franklin, M, Garczynski, J, Gilbert, S & Wang, P 2009, ‘Saving special libraries in a recession: business strategies for survival and success, Information Outlook, vol. 13 no. 5, pp. 37-43.
  • Henczel, S 2006, ‘Measuring and evaluating the library’s contribution to organisational success: developing a strategic measurement model’, Performance Measurement and Metrics, vol. 7 no. 1, pp. 7-16
  • Hendricks, B & Wooler, I 2006 ‘Establishing return on investment for information and knowledge services’ Business Information Review, vol. 23 no. 1 pp. 13-25.
  • Horowitz, LR 2009, ‘Assessing library services: a practical guide for the nonexpert’ Library Leadership and Management, vol. 23 no. 4, pp. 193-203.
to:
  • Baker L (2004) Performance Measurement Resource Guides
  • Broady-Preston J & Williams T (2004) Using information to create business value: City of London legal firms, a case study, Performance Measurement and Metrics, 5: 5-10
  • Chung H (2007) Measuring the economic value of special libraries. The Bottom Line, 20: 30-44
  • Cram J (1999) Six impossible things before breakfast: A multidimensional approach to measuring the value of libraries
  • Feldman S, Duhl J, Marobella J & Crawford A (2005) The hidden costs of information work: white paper. IDC, Framingham, MA
  • Fletcher A, Franklin M, Garczynski J, Gilbert S & Wang P (2009) Saving special libraries in a recession: business strategies for survival and success. Information Outlook, 13: 37-43
  • Henczel S (2006) Measuring and evaluating the library’s contribution to organisational success: developing a strategic measurement model. Performance Measurement and Metrics, 7: 7-16
  • Hendricks B & Wooler I (2006) Establishing return on investment for information and knowledge services. Business Information Review, 23: 13-25
  • Horowitz LR (2009) Assessing library services: a practical guide for the nonexpert. Library Leadership and Management, 23: 193-203
Changed lines 18-31 from:
  • Markless, S; Streatfield, D (2006). Evaluation tools and materials. Available at: http://www.facetpublishing.co.uk/evaluatingimpact/
  • Matarazzo, J & Pearlstein T 2007, ‘Corporate score’, Library Journal, vol. 132, iss. 2, pp. 42.
  • Matthews, JR 2002, The bottom: determining and communicating the value of the special library, Libraries Unlimited, Westport ,CT.
  • Poll, R 2003, Measuring impact and outcome of libraries’ Performance Measurement and Metrics, vol. 4, no. 1, pp.5-12.
  • Poll R & Payne P (2006) Impact measures for libraries and information services. Library Hi Tech, 24:547-562.
  • Poll, R (2007). Bibliography “Impact and Outcomes of Libraries”
  • Schachter, D 2007, ‘Special libraries in transition: what to do if the axe is falling’, Information Outlook, vol. 11, no. 7, pp. 42-43.
  • Sherman, W 2007 ’33 reasons why libraries and librarians are still extremely important’ Information Outlook, vol. 11 no. 6, pp. 66-78.
  • Streatfield, D et al. Best Value and Better Performance in Libraries. (Library and Information Commission Research Report 52). Middlesex, Information Management Associates, 2000
  • Urquhart,C. (2004) "How do I measure the impact of my service? (Guideline)" Special Topic D, pp210 - 222. In: Andrew Booth and Anne Brice (eds.) Evidence-based Practice for Information Professionals. London, Facet Publishing.
to:
  • Markless S & Streatfield D (2006) Evaluation tools and materials. Available at: http://www.facetpublishing.co.uk/evaluatingimpact/
  • Matarazzo J & Pearlstein T (2007) Corporate score. Library Journal, 132: 42
  • Matthews JR (2002) The bottom: determining and communicating the value of the special library, Libraries Unlimited, Westport ,CT
  • Poll R (2003) Measuring impact and outcome of libraries. Performance Measurement and Metrics, 4: 5-12
  • Poll R & Payne P (2006) Impact measures for libraries and information services. Library Hi Tech, 24: 547-562.
  • Poll R (2007) Bibliography “Impact and Outcomes of Libraries”
  • Schachter D (2007) Special libraries in transition: what to do if the axe is falling. Information Outlook, 11: 42-43
  • Sherman W (2007) 33 reasons why libraries and librarians are still extremely important. Information Outlook, 11: 66-78
  • Streatfield D et al. (2000) Best Value and Better Performance in Libraries. (Library and Information Commission Research Report 52). Middlesex, Information Management Associates
  • Urquhart C (2004) How do I measure the impact of my service? (Guideline) Special Topic D, pp210 - 222. In: Andrew Booth and Anne Brice (eds.) Evidence-based Practice for Information Professionals. London, Facet Publishing.
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March 29, 2010, at 02:44 AM by 138.7.36.197 -
Changed lines 4-6 from:
  • Abbott, K. & Brickell, C. 2008. Booking a bright future. Australian Law Management Journal, Summer 2007/2008 p26-28.

Affelt, A 2009 Aligning the information centre to create the future. Information Outlook, 13(4) p33-38.

  • [[Best practices LLC 2003. From books to bytes: creating effective corporate libraries in the digital age.->
to:
  • Abbott K & Brickell C (2008) Booking a bright future. Australian Law Management Journal, Summer 2007/2008 p26-28.

Affelt A (2009) Aligning the information centre to create the future. Information Outlook, 13(4) p33-38.

  • [[Best practices LLC (2003) From books to bytes: creating effective corporate libraries in the digital age.->
Changed lines 8-9 from:
  • Baker, L. (2004) Performance Measurement Resource Guides.
  • Broady-Preston, J & Williams, T 2004, ‘Using information to create business value: City of London legal firms, a case study’, Performance Measurement and Metrics, vol. 5 no. 1, pp. 5-10
to:
  • Baker L (2004) Performance Measurement Resource Guides.
  • Broady-Preston J & Williams T (2004) Using information to create business value: City of London legal firms, a case study, Performance Measurement and Metrics, vol. 5 no. 1, pp. 5-10
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March 29, 2010, at 02:42 AM by 138.7.36.197 -
Changed lines 21-22 from:
  • Poll, R 2003, ‘Measuring impact and outcome of libraries’ Performance Measurement and Metrics, vol. 4, no. 1, pp.5-12.
  • Poll R & Payne P (2006) Impact measures for libraries and information services. Library Hi Tech, 24:547-562.
to:
  • Poll, R 2003, Measuring impact and outcome of libraries’ Performance Measurement and Metrics, vol. 4, no. 1, pp.5-12.
  • Poll R & Payne P (2006) Impact measures for libraries and information services. Library Hi Tech, 24:547-562.
Restore
March 29, 2010, at 02:41 AM by 138.7.36.197 -
Deleted line 3:
Changed lines 6-8 from:
  • Best practices LLC 2003. From books to bytes: creating effective corporate libraries in the digital age.

http://www3.best-in-class.com/bestp/domrep.nsf/Content/6C4BFAACF239AD2D85256DDA0056B53E!OpenDocument

to:
  • [[Best practices LLC 2003. From books to bytes: creating effective corporate libraries in the digital age.->

http://www3.best-in-class.com/bestp/domrep.nsf/Content/6C4BFAACF239AD2D85256DDA0056B53E!OpenDocument]]

Changed lines 27-31 from:
  • Urquhart,C. (2004) "How do I measure the impact of my service? (Guideline)" Special Topic D, pp210 - 222. In: Andrew Booth and Anne Brice (eds.) Evidence-based Practice for Information Professionals. London, Facet Publishing.
to:
  • Urquhart,C. (2004) "How do I measure the impact of my service? (Guideline)" Special Topic D, pp210 - 222. In: Andrew Booth and Anne Brice (eds.) Evidence-based Practice for Information Professionals. London, Facet Publishing.
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March 29, 2010, at 02:38 AM by 138.7.36.197 -
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to:
  • ISO 2789: (2006) Information and Documentation - International Library Statistics (ALIA members only)
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March 29, 2010, at 02:38 AM by 138.7.36.197 -
Changed lines 3-4 from:
  • ISO 11620 (2008) Information and Documentation - Library Performance Indicators $red%(ALIA members only)
to:
  • ISO 11620 (2008) Information and Documentation - Library Performance Indicators (ALIA members only)
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March 29, 2010, at 02:37 AM by 138.7.36.197 -
Changed lines 1-5 from:
  • Value of Library & Information Service : a bibliography/webliography

http://www1.va.gov/valnet/docs/Value_of_Library_and_Information_Services.pdf

  • ISO 2789: (2006) Information and Documentation - International Library Statistics (ALIA members only)
  • ISO 11620 (2008) Information and Documentation - Library Performance Indicators (ALIA members only)
to:
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March 29, 2010, at 02:35 AM by 138.7.36.197 -
Deleted line 0:
Changed lines 3-5 from:
to:
  • ISO 2789: (2006) Information and Documentation - International Library Statistics (ALIA members only)
  • ISO 11620 (2008) Information and Documentation - Library Performance Indicators (ALIA members only)
Changed lines 11-12 from:
to:
  • Baker, L. (2004) Performance Measurement Resource Guides.
  • Broady-Preston, J & Williams, T 2004, ‘Using information to create business value: City of London legal firms, a case study’, Performance Measurement and Metrics, vol. 5 no. 1, pp. 5-10
  • Chung, H 2007, ‘Measuring the economic value of special libraries’ The Bottom Line, vol 20 no. 1 pp. 30-44
  • Cram,J. (1999) Six impossible things before breakfast: A multidimensional approach to measuring the value of libraries.
  • Feldman, S, Duhl, J, Marobella, J & Crawford, A 2005, ‘The hidden costs of information work: white paper’ IDC, Framingham, MA.
  • Fletcher, A, Franklin, M, Garczynski, J, Gilbert, S & Wang, P 2009, ‘Saving special libraries in a recession: business strategies for survival and success, Information Outlook, vol. 13 no. 5, pp. 37-43.
  • Henczel, S 2006, ‘Measuring and evaluating the library’s contribution to organisational success: developing a strategic measurement model’, Performance Measurement and Metrics, vol. 7 no. 1, pp. 7-16
  • Hendricks, B & Wooler, I 2006 ‘Establishing return on investment for information and knowledge services’ Business Information Review, vol. 23 no. 1 pp. 13-25.
  • Horowitz, LR 2009, ‘Assessing library services: a practical guide for the nonexpert’ Library Leadership and Management, vol. 23 no. 4, pp. 193-203.
  • Markless S & Streatfield D (2008) Evaluating the impact of your library. Facet, London. 170p.
  • Markless, S; Streatfield, D (2006). Evaluation tools and materials. Available at: http://www.facetpublishing.co.uk/evaluatingimpact/
  • Matarazzo, J & Pearlstein T 2007, ‘Corporate score’, Library Journal, vol. 132, iss. 2, pp. 42.
  • Matthews, JR 2002, The bottom: determining and communicating the value of the special library, Libraries Unlimited, Westport ,CT.
  • Poll, R 2003, ‘Measuring impact and outcome of libraries’ Performance Measurement and Metrics, vol. 4, no. 1, pp.5-12.
  • Poll R & Payne P (2006) Impact measures for libraries and information services. Library Hi Tech, 24:547-562.
  • Poll, R (2007). Bibliography “Impact and Outcomes of Libraries”
  • Schachter, D 2007, ‘Special libraries in transition: what to do if the axe is falling’, Information Outlook, vol. 11, no. 7, pp. 42-43.
  • Sherman, W 2007 ’33 reasons why libraries and librarians are still extremely important’ Information Outlook, vol. 11 no. 6, pp. 66-78.
  • Streatfield, D et al. Best Value and Better Performance in Libraries. (Library and Information Commission Research Report 52). Middlesex, Information Management Associates, 2000
  • Urquhart,C. (2004) "How do I measure the impact of my service? (Guideline)" Special Topic D, pp210 - 222. In: Andrew Booth and Anne Brice (eds.) Evidence-based Practice for Information Professionals. London, Facet Publishing.
Restore
March 29, 2010, at 02:32 AM by 138.7.36.197 -
Added lines 1-11:
  • Value of Library & Information Service : a bibliography/webliography

http://www1.va.gov/valnet/docs/Value_of_Library_and_Information_Services.pdf

  • Abbott, K. & Brickell, C. 2008. Booking a bright future. Australian Law Management Journal, Summer 2007/2008 p26-28.

Affelt, A 2009 Aligning the information centre to create the future. Information Outlook, 13(4) p33-38.

  • Best practices LLC 2003. From books to bytes: creating effective corporate libraries in the digital age.

http://www3.best-in-class.com/bestp/domrep.nsf/Content/6C4BFAACF239AD2D85256DDA0056B53E!OpenDocument

Restore