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ALIA Public Libraries Reference Group

Library stars: best of the best

Tuesday 19 September 2006

Keynote address

Rolf Hapel, Director of citizens services and libraries, Aarhus Kommune, Denmark

Rolf Hapel will speak about outreach programs, internet-based services and library development projects in Aarhus Public Libraries and in Denmark. He will also cover how Aarhus library research and development projects are managed so as to gain as much learning as possible from the process.

Aarhus Public Libraries won the Bill and Melinda Gates Foundation 'Access to Learning' Award in 2004. The award commended Aarhus Public Libraries for 'exemplary efforts to expand public access to information and technology' and in particular for its innovative use of the internet and information technology to deliver library services to a growing refugee and immigrant community.

Rolf Hapel has worked in four Danish cities as librarian, deputy manager and director; becoming Director of Aarhus Public Libraries in 1994. He is, since 2006, director of Citizens Services and Libraries at Aarhus Kommune. Mr Hapel was a member of the Danish Ministry of Culture Committee, which developed the Danish legislation on public libraries, from 1996 to 2000. He is also the head of several steering groups, committees and boards including projects investigating the future public library, outlining a National Catalogue System, and formulating computing strategies for the Danish National Library Authority. He has served as chairman for various cross-sector initiatives, both locally and regionally, including a think tank on Interactive Cityscapes and Intelligent Buildings, as well as workgroups developing strategies for targeting information technology towards different user groups, such as refugees and immigrants. Aarhus Public Libraries has been active in several European projects, such as PubliCA (EU's concerted action for Public Libraries), Pulman (Public Libraries Mobilising Advanced Networks) and CALIMERA (Cultural Applications: Local Institutions Mediating Electronic Resource Access). Mr Hapel is the author of a great number of articles published in the library press and frequently speaks on library related issues both nationally and internationally. Rolf Hapel was rewarded in 2000 by Queen Margrethe II of Denmark with a royal knighthood.

Presentation: To which problem is a knowledge based society are public libraries the answer. [105mb ppt]

Akaltye Antheme: local knowledge collection - Alice Springs Public Library (NT) Denise Senior, Manager of library services, Alice Springs Public Library

The library's unique collection of indigenous resources, produced for and by the Aboriginal people of Central Australia, ensures that items for, by and about the local indigenous community are conserved and available to all visitors to the library.

In 1953, Joy Brucek established Alice Springs' first library when she brought a load of books from Darwin on a firetruck. Construction of the current library took place between 1979 and 1980. At the official opening of the new library on 19 October 1980, the Mayor George Smith advocated the naming of the Nevil Shute Memorial Library by saying 'The sort of public relations that this man handed out, just because he was in love with the spirit of Alice Springs, could not have been bought'. The Library today is publicly referred to as Alice Springs Public Library, but officially remains the Nevil Shute Memorial Library. Last financial year, the library had 141,792 loans from a lending collection of 40,597 items, and welcomed 199,281 visitors. The library has a lot of tourists and Indigenous visitors who use the library, but do not borrow.

Presentation: Akaltye Antheme: local knowledge collection [60kb doc]
Library: http://www.alicesprings.nt.gov.au/library/

Books in the Sky (BITS) -- Burnside Library Services (SA)
Lindy Hillman, Manager library service, City of Burnside and Kyla Poyner, Team leader, Customer and Information Services, City of Burnside

The Books in the Sky project uses broadband technology, a portable audio playback device and a content management system to create a cost effective, easy to use digital solution to providing books, magazines and newspapers to people with sight impairment. Books in the Sky makes it possible for any material in digital format, including books, magazines, newspapers, council minutes, community information, to be accessed quickly and easily.

The project has been developed in a partnership between the State Library of South Australia (Public Library Services), Royal Society for the Blind, local government (Burnside Library) and private industry (Audio-Read - inventors of the technology). Books in the Sky leapfrogs existing technologies. Downloading of a book takes less than five minutes, and any number of people can access the same material at the same time. Local papers can be downloaded every day.

Presentation: Books in the sky [7.3mb ppt] video [218mb mpg](BITS)
Library: http://www.burnside.sa.gov.au/site/page.cfm?u=1151

Sharing knowledge with remote library staff - Northern Territory Library (NT) Cate Richmond, Assistant director, Libraries and Knowledge Centres, Northern Territory Library

The Northern Territory Library is finding creative and cost effective ways to provide support and training to community library officers in one-person library services in 22 remote NT communities, including an annual Community Library Officers' forum in Darwin for four days of training and development activities.

In many remote communities, the library is the only place where community members can access the internet, sit and read a magazine, or access local and external resources. Libraries are an important part of the community infrastructure. Library work provides local people with part-time employment and assists them to develop skills that may lead to other roles within the community.

All community library officers are supported by their Councils to attend the annual Community Library Officers' Forum. Travel away from their own communities can be challenging for some Indigenous people who work as community library officers. The Forum is a family friendly event, with participants able to bring children and/or a family member or support person. The Forum is an important annual event which provides community library officers with further training to increase skills and knowledge and to overcome the challenges of working in isolation in remote places.

Presentation: Sharing knowledge with remote library staff [52mb ppt]
Library: http://www.dcdsca.nt.gov.au/dcdsca/intranet.nsf/pages/ntl_home

Bilingual story-times in the community - Hume City Council (Vic) Chris Kelly, Manager library services, Hume Global Learning Village Library Service

The Hume City Council's Bi-lingual Story-times in the Community are fun and totally engaging activities for children aged 0-5 years and their parents. Trained storytellers treat children and parents to stories, songs, rhymes and craft activities. The bi-lingual story-times are conducted in Arabic, Turkish, Sinhalese, Tamil, Farsi (Iranian), Assyrian, Dari (Afghani) and Vietnamese and are held at preschools, childcare groups, playgroups, women's groups and community group meetings. In one month alone this year, 80 sessions were held with 2252 children and adults attending.

Bilingual Story-times in the Community expose children to books, stories, songs and rhymes in their first language and encourage parents to use their first language with their children. This supports the child's oral language development and fosters early literacy understanding. The program promotes the library service to traditional non-users and families are introduced to the whole range of learning opportunities offered through the Hume Global Learning Village.

Presentation: Bilingual storytimes in the community [44kb doc].
Library: http://www.humelibraries.vic.gov.au/

Read more: a celebration of reading and Moreland's identity - Moreland City Libraries (Vic)
Genimaree Panozzo, Unit manager library services, Moreland City Libraries

The Moreland reading project, Read More, is a celebration of reading in its broadest sense and includes a range of languages and formats, including screen-based and talking books. Created in 2000 and inspired by the National Reading Campaigns in the United Kingdom, Read More has also contributed to celebrating Moreland's identity, showcasing the life experiences of its residents and fostering community development.

Moreland is a highly diverse community in urban Melbourne. Nearly half the population speak a language other than English with the major language groups being Italian, Arabic, Turkish, Greek and Chinese. Half the population receive welfare benefits or are classified as the working poor. To appeal to this diverse community, Read More features a thematic calendar of free activities from the topical and informative to the escapist and experimental. Many speakers are drawn from the Moreland community, thus fostering local networks and community capacity building. As well as the thematic activities, a BookStart Kit, containing a free board book and advice on reading to babies and children, is distributed to every newborn baby in Moreland.

Presentation: Read more: a celebration of reading and Moreland's identity [188kb doc]
Library: http://www.moreland.vic.gov.au/services/libraries/librcont-fr.htm

South Australia reads: public libraries and their communities - State Library of South Australia (SA)
Teresa Brook, Public Libraries liaison manager, State Library of South Australia

South Australia's state-wide reading programs, The Big Book Club and The Little Big Book Club, are delivered through collaboration between the state government, public libraries, the Advertiser newspaper, Five aa, Arts SA, the Australian Council and booksellers and publishers. The Big Book Club was launched in April 2003. Each month a title is chosen and the population of South Australia is invited to read the book together. In its first two years The Big Book Club co-ordinated 75 author events and travelled 11 000 kilometres. The program received the Australia Business and Arts Foundation Council Media Arts Award 2004.

Building on the momentum of The Big Book Club, an early literacy program for children 0-5 years of age, called The Little Big Book Club was launched in February 2006.

Innovative partnerships have played an important role in the success of the project. Through the training program, library staff have developed new skills that enable them to provide new and innovative programs that meet the needs of the community.

Presentation: Not Available.
Library: http://www.thebigbookclub.com.au/

Making disadvantage an advantage - Cities of Salisbury and Playford Libraries (SA)
Bernie McSwain, Manager Library Services, City of Salisbury

Working across all levels of government, with non-government organisations and the University of South Australia, the Cities of Salisbury and Playford Libraries have received substantial funding for sustainable early childhood literacy and reading programs. The programs target areas of socio-economic disadvantage within the Salisbury/Playford region. This is an innovative, proactive and energetic approach to developing a culture of reading and creating value to the communities of Salisbury and Playford. These co-operative and sustainable programs are in place of the previous ad hoc and 'scatter gun' approach whereby the resources and programs were un-coordinated and did not necessarily result in positive and measurable outcomes.

Presentaion: Not available.
Library: http://cweb.salisbury.sa.gov.au/manifest/servlet/page?pg=1228&stypen=html
http://www.playfordlibrary.sa.gov.au/


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