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Macquarie University is first among the nation's universities under 50 years of age due to significant investment in areas of
research excellence. Located on 126 hectares, we enjoy excellent facilities and we are easily accessible by rail and bus. The new
Macquarie University Library opened in August 2011 and is the first University Library in Australia to install an Automated Storage
and Retrieval System (ASRS). This technology underpins a shift in focus from traditional hard copy resources to support for
technology enabled learning.
Within the Library, the role of the Library Services team is to deliver client focused services utilising new and emerging
technologies in line with University strategic directions for a blended learning and research experience.
The Role
As a Library Services Coordinator you have a dual responsibility to lead a team focusing on service support as well as being a
shift coordinator managing a diverse group of people, ensuring the safety of all clients and taking charge of the library building
outside of core hours.
Reporting to a Library Services Manager you are responsible for ensuring the successful delivery of face to face and virtual
services to our clients and customers. As a team leader you will assist in transforming library service provision by leading a
collaborative, engaged team who actively participate in planning, developing and implementing services and products that meet the
current and future needs of our clients.
The ability to remain calm at all times, think on your feet, be solution oriented and client centred are essential to success.
Day evening and weekend shifts will be required.
Selection Criteria
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Degree, or equivalent experience in libraries or service industries;
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Skill and experience in managing and/or leading a team;
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Skill and experience in coordinating a busy and complex frontline service;
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Skill and experience in identifying and implementing client focused and evidence–based service improvements;
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Excellent written and verbal communication skills;
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Skill and experience in developing and managing relationships with clients, customer and stakeholders.
Please review the position description on www.jobs.mq.edu.aufor full
details on the role.
Please note that only those applications submitted via the Macquarie University Online recruitment system www.jobs.mq.edu.auwill be accepted.
To learn more about Macquarie University Library, please go to http://www.mq.edu.au/on_campus/library/
Appointment Type:
Full time continuing.
Macquarie University is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people
with a disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as
GLBTI; and those from culturally and linguistically diverse backgrounds
Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location
prohibit your access to our online system please contact the enquiries person listed in this advertisement for assistance.
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