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Dunn and Wilson scholarship project 1999 Changing roles, changing goals: transferring library technician skills beyond the library

Appendix 4

Survey of Job Advertisements. July-September 2000

Job Title Type of Organisation Key Responsibilities Key Skills Paper Date Salary
Information officer
IO Corporate Services Gov't - Treasury Records management processing;

Ministerial correspondence support; interpret client requests; undertake research; produce reports

Excellent communication and client services skills; effective team member Courier Mail 12/8/00 $34 558-$38 539
IO Corporate Services Govt - Treasury Support andco-ordination for information/knowledge management; continuous quality improvement, service delivery and client relationships; interpret client requests; develop and conduct training Excellent communication and client services skills; ability to analyse computerised systems Courier Mail 12/8/00 $40 864-$44 934
Information Resources Officer (P/T) (Fixed Term) Iluka Resources Maintain and develop the records management system and support tools (incl. Thesaurus, archiving, file management); utilise TRIM records management system Experience in library or records management environment; demonstrated computer competency; eligibility for membership of RMAA or ALIA well regarded; 'A' Class drivers licence West Aust'n 12/8/00 NA
Information Officer Institute of Languages Reception; switchboard; marketing assistance Good customer service skills; switchboard experience; ability to work as part of a team; demonstrated ability to liaise with people from diverse cultural backgrounds; knowledge of MS Office; office administrative experience; knowledge of EEO/AA principles SMH 5/8/00 $33 990-$39 134
Senior Information Officer (P/T) (Casual On going) Govt - Adelaide Goal Assist in organisation and management of guided tours; administration; promotional activities   Advertiser 16/9/00 wk1: $497, wk2: $506
Communications Officer Agency Ad Managing flow of information and enquires received (from new Website); occasional attendance at information seminars and expos Flexible; energetic; willing to learn and contribute as part of team to improvement/creative design of new website;

marketing and info systems skills; some exposure to web editing; recent tertiary qualifications in assoc areas highly regarded.

Advertiser 16/9/00 NA
Membership Officer Qld Writers Centre   Organised person; keen database skills; excellent phone manner; knowledge of Qld writing industry an advantage Courier Mail 30/9/00 NA
School and Workplace Visits Officers (Cont. and Fixed Term) Griffith Uni Promote the uni's courses to secondary schools, workplaces and other educational providers wide knowledge of the education sector; public relations and public speaking experience Courier Mail 16/9/00 Level 5
Field Coordinators (Temp) Aust Bureau of Statistics Management of census operations in assigned area; recruitment, training and management of large temporary workforce of up to 200 Management ability and experience in particular recruitment, training and management of large temporary workforce; well developed communication and liaison skills; ability to resolve operational issues quickly and work effectively under pressure; ability to administer a budget and work with limited supervision; ability to ensure security and confidentiality of Census materials; access to phone and secure car and current Qld driver's licence Courier Mail 7/10/00 NA
Information and Advisory Officer Midland College of TAFE Provide information and advice to students, staff, general public, other TAFE locations and govt agencies on enrolments and courses   West Aust'n 12/8/00 $33 730 -$37 476
Customer Support and Information Services Officer, (P/T)(Fixed Term) Municipal Council Customer support and internal admin Methodical and accurate; high level of customer service; friendly, willing and courteous SMH 7/10/00 $410-25 hr/week

$590-36 hr/week

Enquiry Officer-Complaints Unit Health rights commission First point of contact in relation to complaint enquires; high level of telephone work; recording of complaints on a database, facilitating direct resolution and referring clients to appropriate agencies High level oral and written communication skills; proven research skills, qualities of confidentiality, fairness and diplomacy, ability to achieve objectives, meet deadlines and manage stress Courier Mail 23/9/00 $33 725-$37 618
Team Members - Export Documentation Private Ensure exports documentation processes are undertaken in accordance with Service Level Agreements; prepare export bills and invoices; identify and resolve any service difficulties Demonstrated organisation skills; excellent communication and interpersonal skills; ability to work under pressure; strong customer service orientation Courier Mail 23/9/00 NA
Information Resource Officer State Revenue Dept Proved effective and efficient training and education service in use of departments information resources; coordinate activities of the information resources area Proven leadership and team building skills; good communication skills; report writing; analytical and problem solving; ability to manage change; demonstrated ability to plan and maintain information systems; experience in keyword titling and thesaurus development, experience in developing information services procedures and experience in development and delivery of training West Aust'n 2/9/00 $39 174-$41 583
Information Management Officer Seniors Info Service SA Govt Development, design, production and dissemination of quality aged specific information Knowledge of principles and practice of information management and dissemination, familiar with CISA Infosearch database; ability to use computer technology in relation to information provision; qualifications and/or experience in library and information studies or the human services field essential Advertiser 9/9/00 $35 274
Tourism Information Officer Royal Botanical Gardens Face to face enquires and taking in-house bookings Demonstrated experience in disseminating information to visitors; providing high quality customer service The Age 5/8/00 NA
Membership Officer Aust Vet Assoc Maintain database, assist with website maintenance; answer membership enquires Excellent customer service; administration skills, familiarity with databases and attention to detail SMH 5/8/00 To $35 package
Information and Resources Officer Vic Govt Organise information resources to assist client managers in delivering business development services Information management graduate; proficient communication and time management skills; interest in industry development and trends The Age 14/10/00 $28 996-$41 078
Information Officer/Administrator Victorian Innovation Centre Handle busy information desk; co-ordinate and promote training seminars; assist with delivery of services and programs for innovators Tertiary qualifications, good computer and secretarial skills; strong customer relations; administration experience; interest in new ideas and products The Age 14/10/00 NA
Research
Research/Database, Interest in IT Private Liaise with internal clients to conduct research on their behalf using global database; liaise with IT support staff; training Degree (pref information management); min of 1-2 yrs research exp.; solid PC ability; problem solving skills; customer focused approach SMH 7/10/00 NA
Research Officer WA Govt Establish, maintain and collate data into research databases; conduct primary analyses for use by senior staff; prepare materials for reports on behalf of senior officers Year 10; good verbal communication and interpersonal skill; demonstrated skills in the analysis of quantitative information; demonstrated skills in data collection and analysis using Excel and Access; demonstrated skills to produce reports; administrative skills and experience; demonstrated ability to work under pressure of time; work as team member West Aust'n 2/9/00 NA
Market Research Private Full time supervisor in face to face department Excellent communication skills; Word and Excel proficiency; people and time management skills; great organisational skills, enjoy a variety of tasks; work under pressure SMH 16/9/00 NA
Researcher Resource information Unit Researcher for mining reference books and CD-ROMS Good literacy and numeracy skills; computer literate; good typing speed; interest in geology and mining companies essential West Aust'n 2/9/00 NA
Research Officer Infrastructure Planning WA Govt Provide support for senior staff, mainly in a research capacity Comfortable working in a team environment; effective communication skills; will developed research capabilities; highly organised; proficient Word, Excel, PowerPoint; desirable general knowledge of WA mineral resource sector West Aust'n 19/8/00 Up to $40 563
Project Assistant Unisearch Preparation of reports and other documents; coordination of training courses; undertaking special projects; answering telephone enquires Strong administrative capabilities; flair for customer service; excellent PC skills (W4W, 60 wpm, Excel); database management; pleasant confident phone manner SMH 26/8/00 Up to $35 000
Project Support Officer Qld Govt Support for management of projects and information systems; Sound knowledge or ability to gain of organisation, administrative and information systems and project management software including skills in the development and maintenance of computer based databases; generation of reports; ability to participate and support other in a team Courier Mail 7/10/00 $34 558-$38 539
Research/ Administration Officer Fed Govt Provide high level or research and administrative assistance to Parliamentary Secretary; manage day-to-day operations of the Parliament House office Ability to carry out research; writing ability and excellent verbal communication skills; manage a busy office; computer skills (esp. Word and Outlook); ability to relate to Minister and others; discretion and diplomacy at all times; display initiative with minimal supervision; degree an advantage Courier Mail 30/9/00 $50,622-$55,148
Research Officer NSW Govt Responsible for undertaking research projects into the jurisdiction and administration of the Court; undertake specific research projects for Chief judge; research assistance to judges; maintain statistical and judgement databases' complete and analysis statistics Research skills and experience; sound analytical and written oral and communication skills; management and supervisory skill; ability to undertake and prepare complex reports; ability to interpret and critically analyse statistical data; ability to work independently and part of a team; experience in use of computers and statistics as research tools SMH 23/9/00 $45 545-$50 255
Student Services Officer NSW Govt Responsible for registration, enrolment and records of the Board's students at law Experience in student administration or equivalent; skills and proficiency in Word, Excel and database; effective written and oral communication skills; well developed client service skills; commitment and capacity to work independently and to supervise the work of others in high volume environment SMH 23/9/00 $38 583-$42 247
Customer Service
Customer Service Officer Uni Assist with processing of applications for admission to post grad and undergrad programs; production of correspondence; answering personal, phone and written inquiries; liaison with other sections of the Uni, govt departments and overseas agencies Excellent oral and written communication; ability to establish work priorities and meet critical deadlines; accuracy and attention to detail; understanding of and sensitivity to issues related to international students; demonstrated capacity to wok in a team; keyboard proficiency; familiarity with computer databases; knowledge of EEO/AA principles SMH 5/8/00 $33 069-$35 904
Client Services Officer Fed Govt   Ability to work independently or in team environment; ability to interpret and apply a variety of les complex legislation, policies and procedures; sound communication and liaison skills; commitment to client services; ability to quickly acquire knowledge of departments business environment; relevant computer systems SMH 19/8/00 $33 987 -$36 021
Customer Service Co-ordinator Agency Manage various accounts in dynamic customer-focused environment Proven skills in customer service; problem solving; planning and meeting deadlines; ability to achieve high quality standards; excellent written and verbal communication skills; knowledge of MS programs and interest in IT industry SMH 16/9/00 NA
Customer Service Officer WA Govt Customer service to internal and external customers in provision of products and services of the Registration Services Branch; Information relating to other DOLA products and services Ability to build and maintain positive relationships with customer service groups; good oral and written communication and negotiation skills; ability to effectively contribute in customer service orientated team; ability to use range of pc applications West Aust'n 2/9/00 $34 632 - $41 013
Customer Services Officer Local Govt Front line customer service; administrative support   West Aust'n 19/8/00 $26 044 - $32 269
Customer Service/Support Officers (P/T) Local Govt Quality service and information to internal and external customers; promote council's services to clients in friendly and professional manner Demonstrated knowledge of exceptional customer service principles; flexible forward thinking approach; superior written and verbal communication skills; ability to work within a team; flexibility and adaptability to work with multi disciplinary team; desirable - experience in Local Govt; computer knowledge; cash handling experience SMH 12/8/00 $30 646 - $36 576
Customer Service Officer Medicare Process claims and resolve enquiries Effective communication, interpersonal and organisational skills; keyboard and basic numeracy skill; basic knowledge of the function of the Health Insurance Commission; contribute as a member of a team Courier Mail 2/9/00 $15 187 - $35 217
Client Services Assistant Uni Assists the Admissions Manager; first point of contact for telephone, email, facsimile and front counter enquiries Courier Mail 19/8/00 Level 3
Team Leader TAFE Lead, motivate, support team to provide excellence in customer service; identify and analyse trends and provide professional advice on customer service provision Knowledge of principles and application of Workplace Training and Assessment processes both on the job and off the job Courier Mail 30/9/00 $47 351 - $51 465
Customer Relations Officers Local Govt   Excellent communication and interpersonal skills; ability to remain calm and positive in a high pressure environment; ability to be flexible with work assignments and duties; good computer and keyboard skills The Age 14/10/00 $31 900-$37 000
Team Leaders Local Govt Responsible for the day-to-day supervision of team of Advisory Officers and Admin staff; monitoring and management of individual, team and centre performance and providing leadership in all internal and external relationships Proven ability to supervise customer service functions; well developed written and oral communication skills; ability to mange and develop staff; demonstrated ability to organise your tasks and work of others Courier Mail 7/10/00 $55 552-$61 770
Client Services Manager (P/T) Cancer Care Centre Inc Train, support and manage volunteers; organise information accessed via the Centre's phone support lines; mange the library and resource facilities including the web site; coordinate the newsletter of the centre Experience managing and supporting volunteers; experience in information management; experience in a community based organisation Advertiser 26/8/00 Level 3
Customer Centre Supervisor Local Govt Provide customer service within the team environment; coordination of resources and provide leadership to the customer centre team Experience in a call centre/customer centre; computer literate; effective communication skills; supervisory qualifications and experience with budgets an advantage The Advertiser 26/8/00 $37 114 - $39 585
Customer Service Officer Vic Govt   Customer service experience (pref retail);

ability to work as a team member; excellent interpersonal and communication skills, both verbal and written; knowledge of and experience in the use of computer database system and point of sale system; experience in administrative support activities; knowledge of the Department's responsibilities and activities; experience in preparing visual merchandising and promotional displays

The Age 5/8/00 NA
Database
Database Administrator Private Improve database accuracy; co-ordinate the timely submission of data from wholesale participants Experience in database; interest in music repertoire; good administration skills SMH 30/9/00 NA
Document Indexer Private   Excellent hand eye coordination; strong working knowledge of MS Access, Excel, Windows operating system; strong working knowledge of English; legible handwriting; strong written and oral communication skills; common sense SMH 9/9/00 NA
Database Clerk Private Mining   Accuracy, speed, attention to detail; ability to work with limited supervision; computer literate, experience with relational databases an advantage; experience in exploration or mine field assistant work an advantage West Aust'n 5/8/00 NA
Administrative Services Officer Fed Govt Prepare publication data from a number of sources and format, for migration to a Document Management System using a variety of software packages; assist in the transfer and archiving of migration data as required; provide assistance in DMS training and carry our a range of administrative and clerical functions   The Age 9/9/00 $30 183-$33 472
Data Co-ordinator Education Manage the data collection process; liaise with course providers, data entry and verification Attention to detail; experience in records maintenance; MS office; knowledge of education sector; professional phone manner The Age 5/8/00 Up to $35 000
Editorial Database Production Assistant Media Data conversion and application of subject headings to all news stories for storage in electronic databases Accuracy, speed (40wpm), attention to detail; time management; TAFE or uni grad; strong computer skills; previous experience using online databases in publishing or information services environment desirable; good general news knowledge; demonstrated interest in current affairs essential SMH 5/8/00 NA
Database maintenance Private Customer care telephone follow-up; event tracking, updating and maintaining databases; liaising with sales Customer service exp; hands on computing including database maintenance; meticulous approach for cross checking event calendars; outstanding communication skills Courier Mail 7/10/00 NA
Trainee Database and Admin Private research Learn and support senior database administrator Motivation; ability to cooperate; flexibility and willingness to learn The Age 30/9/00 NA
Database Officer Tertiary Education Ensuring info entered into database is accurate, complete, up to date and performed in an effective manner; responsibility for advising on and running queries and reports for en-users; assisting in development of database quality and audit processes Completed VCE; understanding of relational databases and data entry issues; demonstrated key board speed and accuracy; ability to show initiative; work as part of team The Age 7/10/00 $31 845-$34 062
Register and Database Officer Qld Govt Control/update retrieval systems of cultural heritage places, respond to inquires; implement administrative procedures Knowledge of Qld Heritage Act 1992; cultural heritage management concepts, procedures and statutory requirements; ability to participate in a team; demonstrated analytical problem solving/research skills Courier Mail 19/9/00 $40 864 - $44 934
Data Entry/Administrator Children's Cancer Institute Receipting; reporting; maintenance and development Experienced data entry; fantastic Access skills; teams skills; eye for detail SMH 23/9/00 NA
Database Production Assistant Media Data conversion, and checking and application of subject headings to all news stories for storage in electronic databases Accuracy, speed (40wpm), attention to detail; time management; TAFE or uni grad; experience using online databases and the internet; 1 or 2 yrs library, publishing or information services environment essential; good general knowledge; demonstrated interest in current affairs essential; PC and Mac; proficient using Excel, Word and Quark Express; excellent written and oral communication skills; lateral thinker SMH 29/1/00 NA
Admin/ student services
Assistant Administration Officer Tertiary Education Provide admin support to research director and academic staff; advice to students; class timetabling; design and maintenance of web pages; word-processing; spreadsheets; databases; reception duties; coordination of diaries Associate diploma or equiv; high level of computer literacy; experience MS office; internet and email; organisational skills; clerical skills; office procedures; able to use web based software to update web pages; commitment to prevision of high standards of customer service; excellent oral and written communication; able to work independently; team player; flexible Courier Mail 26/8/00 $37 899-$39 877
Course Administrator Tertiary Education Responsible for a group of courses; liaise with students concerning their application and enrolment; undertake financial transactions and manage record-keeping systems Administration experience; use of management information systems; high level organisational and leadership skills; excellent communication; teamwork; interpersonal skills The Age 30/9/00 $39 332-$42 456
Administrative Officer Victorian Arts Centre Responsible for the collation of information to support the business unit; production of event information guides; maintenance of the unit's records and databases; allocation of physical resources such as uniforms and security passes; admin support Familiar with MS office including Access; strong numeracy skills; excellent written and oral communication; previous office administration exp. well regarded; ability to manage multiple tasks in a time critical environment The Age 7/10/00 NA
Clerical officer Private Education Responsible for maintenance of filing system and databases; preparation of documents; assisting in establishing and implementing office systems and supervision of reception Process driven; excellent attention to detail; advance knowledge of MS Access and Word a; mini of 12 months esp. in similar role; customer focused understand and up hold the Anglican Schools Ethos Courier mail 19/8/00 NA
Student Liaison Officer (Job Share) Tertiary Education Provide support staff and students Associate diploma or equiv, degree an advantage experience MS office and various database software; exp in tertiary sector highly desirable; high level of interpersonal skills; able to work independently; team player Courier Mail 19/8/00 50% $16 454- $17 527
Clerical Officer - smartlink Tertiary Education Provide clerical and admin support to project team; responsible for the development and implementation of various activities associated with smartlink project High level written communication skills; ability to implement modern office procedures and filing systems; understanding of high quality customer service; organisational ability; good interpersonal skills; team player; computing skills; experience in maintaining and manipulating a database Advertiser 19/8/00 $26 984-$31 031
Co-ordinator Graduate Admissions Tertiary Education Develop marketing material; manage applications for admission; organise student orientation programs; tracking student progress Excellent interpersonal/communication skills; ability to plan and operate independently; good negotiation skills; computer literate West Aust'n 2/9/00 $34 066-$38 150
Administrative Assistant Heart Foundation Maintaining databases and lists for program participants; administer the Heart Foundation's resuscitation program; administration duties in physical activity projects; general admin and secretarial duties Database skills; high level work processing and keyboard skills; good communication and writing skills; a class drivers licence; non smoker West Aust'n 9/9/00 $28 275
Administrative Officer - Rangers Local Govt Provide admin and customer support to ranger services Superior written and verbal communication skills; dispute resolution skills; sound MS Office skills; accurate and fast data entry/keyboarding skills; demonstrated ability to operate effectively within a team environment; experience in operation of computerised fines tracking system and advantage West Aust'n 9/9/00 $30 000+
Administrative Officer Local Govt Admin support Excellent customer service and communication skills; demonstrated time management and organisation skills; sound MS Office and database skills; accurate and fast data; West Aust'n 9/900 $30 000+
Careers Resource Officer Tertiary Education Coordinating and maintaining central office systems including a career resource library; reception; data input to career websites and databases Extensive secretarial and admin experience; skills in MS office, database, website creation and HTML; demonstrated knowledge of Uni structures West Aust'n 16/900 $31 340-$33 517
Administration Officer Tertiary Education Student enrolments; maintenance of results and other student records; word processing; data variations; student enquiries Attention to detail; highly developed interpersonal skills; communication skills; computer skills; good keyboard skills; able to prioritise tasks; able to cope with busy office The Age 9/9/00 $30 683-$32 395
Student Services Assistant Aust film and TV school Maintenance of information; provision of detailed responses to enquiries Strong interpersonal skills; customer service experience; able to work under pressure; able to work as part of a team; good understanding of EEO principles; familiar with electronic mail; at least 2 yrs experience in computerised office environment; working knowledge of database software SMH 16/9/00 $29 747-$32 986
Administrative Assistant Tertiary Education Customer service; general word processing; data entry; assistance with organising workshops and meetings Excellent communication skills; accuracy and attention to detail; ability to work independently; prioritise tasks; work as part of a team; intermediate MS Word, Excel and Access skills; able to multi task; familiar with email and internet searching; able to access on-line data information an advantage SMH 7/10/00 $33 232-$35 126
Administrative Officer Tertiary Education Provide admin support to dean; executive support to committees; development and maintenance of filing and record keeping systems Highly developed computing skills essential; self directed; highly organised; possess strong interpersonal and negotiation skills; able to organise others in busy environment Advertiser 16/9/00 80%
$31 031-$35 079
Clerk - Monitoring Aust Performing Right Assoc Assist with record keeping; data entry; monitor TV, radio and print media Experience with Excel or Access; aptitude for detail; good knowledge of Aust film and TV productions; interest in music; familiarity with French or German advantage SMH 16/9/00 NA
Administrative and Library Positions Tertiary Education Human resources; payroll; library, student or course admin; finance and budgets; external relations; general admin Excellent problem solving; literacy and numeracy skills; great IT ability; adaptability for a rapid and changing work environment; able to work within team; self motivated; able to multi task; good customer service; outstanding ability to communicate; desirable - tertiary qualification; experience in large and complex organisations The Age 9/900 $28 743-$41 270
Senior Awards Officer Tertiary Education Responsible for team supervision; processing applications for awards; organising graduation ceremonies; overseeing gown function operations; generating correspondence to students; implementation and maintenance of the student admin systems Substantial experience in provision of student admin services; experienced in use and management of computerised and manual record systems; supervision of staff; excellent organisational skills; proven capacity to conduct reviews of policies The Age 9/9/00 $39 332-$42 456
Document Services Clerk Computershare Registry Services Provide administrative support; data entry Good PC skills, MS office; outstanding communication skills SMH 5/8/00 NA
Lost Holders Clerk Computershare Registry Services Provide administrative support; data entry Good PC skills, MS office; outstanding communication skills SMH 5/8/00 NA
Admissions Officer/ Administrative Assistant Tertiary Education All aspects of student enrolment; data entry Highly developed computing and customer service skills; effective team member; warm outgoing personality The Age 30/9/00 NA
Records
Indexer State Govt Classifying and indexing documents for attaching agency files Sound knowledge of Records or Information Management practices and principles; experience in indexing; experience with computerised records information system; good time management; conceptual and analytical skill; sound written and verbal communication skills including interpersonal and team skills West Aust'n 9/00 $32 133-$35 876
Records Clerk (50%) Tertiary Education Filing; filling file orders for clients; assisting in file audits; classification of correspondence; admin of prospective student file system; data entry Year 12 able to perform typical clerical tasks; good interpersonal and communication skills; flexibility in adapting to new procedures; able to work accurately and efficiently in busy team environment; experience in records management field and progress towards qualifications desirable West Aust'n 9/9/00 $27 851-$32 642
Operations Manager - Records and Information Management Pickfords Manage the day to day running of operations area Exceptional organisational skills; proven team leadership experience; ability to prioritise workloads; strong computer literacy skills; lateral thinking; determination to succeed West Aust'n 26/8/00 NA
Records Management Private Administration of opening new files and update database information Similar corp. or library environment experience The Age 7/10/00 $32 000
Records Management Systems Officer Local Govt   Highly motivated; team orientated The Age 7/10/00 NA
Document Administrator Pricewaterhouse Coopers Electronic archiving, scanning, recording of information; other correspondence procedures; client interface Team player; strong organisational and communication skills; exposure to progressive corporate environment The Age 23/9/00 NA
Medical Record Clerk-Discharges Hospital Responsible for assembly of records form wards; allocation of records to appropriate area; filing records and loose pathology; updating location of records on database; retrieval of records; answering the telephone Experience in use of HOSPAS or similar SMH 23/9/00 Award
Administrative Officer - Asset Records Tertiary Education Responsible for purchasing of information technology hardware and software; maintenance of fixed assets. Software and equipment registers; required to implement internal procedure re maintenance of record management systems Assoc Dip or equiv; analytical skills; sound oral and verbal communication; computer literacy, MS office, databases, email, financial packages; able to communicate with management; able to assist in maintaining the faculty asset register; independent worker; team player; working knowledge of PCs, hardware and software; desirable - previous experience in tertiary institute; MS access Courier Mail 12/8/00 $32 392-$34 083
Internet/ Web/ Library Systems
Library Systems Support Analyst Private Customer help desk support, training and project management Experience in library automation system; appropriate tertiary qual; excellent communication skills; sound technical writing knowledge The Age 19/8/00 NA
Technical Support Representative Private Technical support to customers Previous customer service; technical aptitude; interest in internet; willing to do shift work; team worker SMH 26/8/00 NA
Web Site Coordinator WA Govt Coordinate and maintain intranet web site and promote it use; assist with web content; advice on intranet strategies and web-enabled business solutions High level communication and interpersonal skills; substantial experience in web page design and development; substantial experience in publishing information to web sites; demonstrated editing and proof reading skill; strong customer focus; HTML skills and MS Front Page an advantage West Aust'n 5/8/00 $43, 305-$51 048
Internet Layout Advisor Citysearch Responsible for liaising between client and web design department; to create, plan and obtain material for website layout within an established design template; identifying opportunities for increasing revenue and managing customer satisfaction Working knowledge of internet; interest in multi-media advertising; dynamic people person; excellent communication; copy writing skills; strong time management skills; current driver licence Courier Mail 12/8/00 NA
EdNA Online Information Officer - Schools Education Enhancing the comprehensiveness and quality of the EdNA Online resource database for school sector users; entry of info into both manual and automated processes; database management, provide advice and support for users Tertiary qual; high level interpersonal, communication, consultation and networking skills; experience in using web-based communication; sound skills in evaluating and indexing web resources and negotiating and maintaining quality standards; experience in Aust. School education; knowledge of Aust. school curricula; knowledge of principles of information management including metadata Advertiser 23/9/00 NA
Library Software Testing Specialist Softlink   IT qual or experience; Library qual or exp desirable; excellent communication skills Courier Mail 16/9/00 NA
Website Customer Service Private   Excellent communication skills; computer and internet literate; enthusiastic; team player Advertiser 16/9/00 NA
Internet/ Intranet Content Officer Local Govt Coordination and management of the content of the internet/intranet sites; liaise with departments etc on web enabling their information Expertise in, and knowledge of the development and management of websites; well developed communication, negotiation, conflict resolution and organisational skill; good knowledge of internet development tools, search engines and image processing software; expertise in developing browser base user interfaces; demonstrated high level written and oral communication and negotiation skills SMH 7/10/00 $51 760-$57 294
Internet/Image Library officer - Clerical Officer NSW Govt   Proven knowledge of internet; general IT skills, spreadsheets, web browsers, web editing; database administration; skills in use of Dreamweaver, MS FrontPage; Access; writing HTML and JavaScript; image scanning data transfer, minimal supervision; strong organisational, diagnostic and problem solving skills; strong oral and written communication skills; excellent client service skills; customer service skills; OH and S policies and principles; desirable - tertiary qual. in web prod; system analysis, implementation and maintenance of web based systems SMH 16/9/00 $36 518-$37 519
Training
Training Administrator Finance Administration; management of program information; course bookings; organisation of materials; training rooms; course follow up; assist with event management; responsible for updating the training site on internal website; handling of general course enquires; tracking of staff training Excellent communication skills; interpersonal and organisational skills; confident telephone manner; superior customer service focus; willingness to learn; flexibility to assist wherever necessary; PC literacy SMH 16/9/00 NA
Electronic Products Training Consultant Publishing Provide high quality after sales service; initiate cress selling opportunities; contribute to continuous improvement and development of products by providing current market feedback Initiative; ability to embrace current and future technology; excellent interpersonal skills; familiarity with legal research techniques and/or adult training an advantage SMH 19/8/00 NA
Tutors Workers' Educational Assoc of SA Tutors for courses ranging from computing and business to personal and life skills Expert knowledge of their subject; good communication skills Advertiser 23/9/00 Range
$28 - $40 /hr
Bookshops/ Sales
Bookshop Assist Private   Cheerful; good customer service; must read SMH 19/8/00 NA
Bookshop Assist Private   Current bookselling; computer knowledge SMH 9/9/00 NA
Bookshop Assist Private Gardening   Bookshop experience, knowledge of subject preferred (gardening) SMH 7/10/00 NA
Educational Representative Educational Publisher Promoting titles into secondary schools; Good understanding of NSW educational system; MS word; internet and some database management preferred; self starter; excellent communication skills SMH 19/8/00 NA
Junior Cash Register Operators Bookstore Computerised register operation, general enquires, store housekeeping and customer service Positive attitude, attention to detail SMH 23/9/00 NA
Bookshop Assistant Dymocks   Excellent customer service skills and book knowledge SMH 23/9/00 NA
Bookshop Assistant Bookstore Customer service; cash handling; shelving books; Professionally presented; enthusiastic; enjoy customer service SMH 16/9/00 NA
Bookshop Manager - Second hand books Student Rep Council Sydney Uni   Experience in book selling at a supervisory level; excellent communication and organisational skills; ability to work under pressure; proficient in Apple Mac systems; ability to work with and keenness to help student; a knowledge of uni texts an advantage SMH 16/9/00 $44 871+
Bookseller - Primary Sales School Supplies Work with teachers and librarians in busy primary showroom and in schools Well organised; excellent communication skills; strong customer service focus; team player; sales experience; some book knowledge; computer literacy highly regarded The Age 12/8/00 NA
Invoice Matching Clerk (P/T) Unibooks Processing and transferring of Unibooks deliveries to all of the campuses Previous exposure to computerised invoicing system; good customer service; team player; OHS understanding; attention to detail whilst processing invoices; able to work under pressure, well organised and able to meet deadlines Advertiser 7/10/00 NA
Bookseller Dymocks Service established clients and build up client base Experience book or publishing industry; understanding of the Public Library System West Aust'n 2/9/00 NA
Bookseller/ receiving Clerk Dymocks Wide variety of selling and computer tasks Natural smile West Aust'n 9/9/00 NA
Special Orders Book Retailer Operate store switchboard; order books for local and overseas suppliers; customer service Professionally presented; eye for detail; able to work well under pressure; enjoy delivering excellent customer service SMH 16/9/00 NA
Booksellers Collins   Sound retail background; passion for books; energy and drive; team player SMH 23/9/00 NA
Miscellaneous
Fundraising Assistant (Temp P/T) Hospital Help with events and administration Organisational skill; initiative SMH 23/9/00 NA
Journalist/ Information Analyst Aust Business Intelligence Summarising articles form daily newspapers and/or journals Analytical ability; excellent written English, reliability, speed, attention to detail; computer literacy and good typing skills; qual./experience in journalism, technical writing or librarianship The Age 23/9/00 Training salary $33 000
Secretary/Admin for State Govt candidate State Govt candidate Manage the electoral office; recruiting and co-ordinating volunteers; written and verbal liaison at all levels; organising functions Strong communication skills; drive; secretarial, research and database management skills; experience in political arena; respect for confidentiality West Aust'n 19/8/00 NA
Title Services Officers WA Govt Deal with applications for mining tenements, dealing and other applications under the Mining Act 1978 Experience in accessing computer based information; good communication and interpersonal skills; ability to work in team environment West Aust'n 30/9/00 $33 898-$39 737
Student Volunteer Co-ordinator Uni of Sydney Union Supervise student information dissemination to Union members Excellent interpersonal, communication and organisational skills; team player; empathy to needs of student members; proven supervisory experience; decision making; delegation and negotiation skill; proficient use of MS word SMH 30/9/00 NA
Broadcast Services Officer Fed Govt Various Background and general experience in broadcasting industry or in video/audio production The Age 7/10/00 Range
$29 591-$50 091
Photographic Assistant Landscape Photographer   Love travel; easy going personality; drivers licence; passport; prepared to work long hours Courier Mail 2/9/00 NA
Editorial Assistant Aust Country Style Magazine May and varied admin aspects of magazine production Excellent telephone and office skills; Mac systems essential; highly motivated; pleasant manner SMH 28/8/00 NA
School Assistant NSW Depart Education Assist in range of school, classroom and office activities; record-keeping, bookkeeping and other clerical duties; reception; operating and maintaining classroom and office equipment; purchasing, preparing and maintaining stock and learning/resource materials Effective communication skills; ability to meet deadlines; ability tow work with teachers and students; paid or voluntary experience in one or more of: office procedure, accounting procedure; typing proficiency, operation of microcomputers and/or classroom/ office equipment; experience in library procedure; experience in hospitality/domestic service industry; laboratory experience SMH 26/8/00 $14.41- $15.45 /hr

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