Dunn & Wilson scholarship project 1995
Appendix B
Chief responsibilities of the manager, orders position
Under the broad direction of the director, information resources division and liaising with other sections of the IRD, branches and divisions as required:
1. Maintain an efficient, fully operational orders section by:-
- Managing the personnel and work flow of the section.
- Set sectional plans and goals in conjunction with staff of the section, and relating to divisional and library strategic plans.
Most complex problems
- Developing and maintaining effective procedures and applying changes on information technology to achieve the goals of the library's strategic plan.
2. Managing the budgetary responsibilities of the monograph allocation by:-
- Evaluating supplier performance and selecting the best suppliers, negotiating terms and service conditions.
- Ensuring ordering procedures are efficient and up to date, and meet the university's statutory requirements.
- Liaising with accounts payable section on payment issues and adapting procedures where appropriate.
Most complex problems
- Committing and spending the monograph budget within required time frame, despite the lack of quality library IT management reports.
3. Maximise the personnel resources available in the Section by:-
- Effectively and efficiently managing the Section staff. This would include regular staff performance appraisals, counselling, coaching and continuing leadership.
- Participation in staff selection to build the optimum team.
- Handle staff related matters within the section, consulting with the division head and director, management services or administrative services staff as appropriate.
Most complex problems
- Team building and motivation, change management, deployment of staff in face of conflicting requirements.
4. Assist in communication within the division and the library by:-
- Providing information on section activities to the division head and other section heads.
- Holding regular sectional meetings for orders staff reporting on library developments.
- Producing written reports on the activities of the section annually and as required on specific issues.
- Providing statistical information on a regular basis and as require for specific purposes.
- Liaising with staff of other library divisions to help relate existing policies to work assignments.
Most complex problems
- Keeping informed of developments in other sections, being aware of impact on orders section and initiating any action needed.
- Communicating section developments to other sections and divisions.
5. Contribute to library mission and service goals by:-
- Providing clear and productive leadership.
- Taking part in divisional planning and policy discussions.
- Being aware of the interrelationships between sections and divisions of the Library. Assessing, relating, adapting and implementing procedure and policy to ensure the continuing development and carrying forward of the library's strategic plan.
- Involving all section staff in Library-wide activities.
- On-going innovation to ensure best practice is achieved in a timely manner.
- Balancing priorities and applying a flexible approach to achieve section goals relating to the wider divisional and library perspective.
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