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13 August 2001
Ms Fiona Phillips Copyright and contractDear Ms Phillips The Australian Library and Information Association (ALIA) welcomes the opportunity to participate in the consultations on Copyright and Contract. ALIA is the professional association for the library and information sector. ALIA represents 6500 personal members, 800 institutional members and 10 million library users. ALIA is a member of the Australian Digital Alliance (ADA) and the Australian Libraries Copyright Committee (ALCC). ALIA supports the submission made in response to this inquiry by the ALCC and the ADA. If you have any queries or require any further information about our response, please contact me on, 02 6215 8214 Yours sincerely
Jennefer Nicholson Copyright law and contractAustralian Library and Information Association Executive summaryEach year libraries provide a range of services to millions of researchers, students and members of the public. These services are performed in conformity with the copyright laws. Librarians are aware of the advances in digital technology and wish to take advantage of the efficiency which digital technology offers to their information services. They are equally aware that digital technology poses a threat to copyright protection and are sympathetic to the needs of copyright holders. ALIA believes that librarians and information professionals act as responsible intermediaries balancing the legitimate needs of users of copyright works with the legitimate rights of copyright holders. Copyright protection should encourage, not inhibit, use and creativity. Copyright law should not give rightsholders the power to use technological or contractual measures to override the exceptions and limitations to copyright and distort the balance set in international and domestic copyright legislation. Licensing agreements should complement copyright legislation, not replace it. ALIA believes that nothing in a licence or contract should be able to extinguish fair dealing uses or limit the rights of libraries under the Copyright Act. National copyright legislation should render invalid any terms of a licence that restrict or override exceptions or limitations embodied in copyright law. National copyright laws should aim for a balance between the rights of copyright owners to protect their interests through technical means and the rights of users to circumvent such measures for legitimate, noninfringing purposes. Most copying of material in libraries is for educational, research or private study purposes. It is in the public interest to have access to information in all formats. And it is the public duty of libraries to provide access to copyrighted material. The library and information sector should have the opportunity to do so as long as it does not infringe on Australian and international copyright law. RecommendationsALIA recommends that:
The current legislative and policy frameworkThe Copyright Law Review Committee (CLRC) reference to copyright law and contracts must be undertaken in the context of other legislative and policy initiatives. The Copyright Act 1968 and the CLRC simplification projectALIA submits that the current exceptions under the Copyright Act 1968, should not be directly, or indirectly, diminished by contract. In particular, the exceptions recognised in the Copyright Act 1968 should be enshrined in the legislation, and contracts that seek to override such provisions should be rendered illegal. The defence of fair dealing and other copyright exemptionsThe rights of copyright owners are not entirely unrestricted, but are subject to considerations of what is fair and reasonable use of material for certain worthwhile purposes.[1] The Act allows certain use of works and other subject matter without the need to get permission (a licence) from the owner of copyright. The defences to infringement may be seen as serving a number of objectives - including the administration of justice, the advancement of education, the protection of the public's right to be informed and fixing the limits beyond which it is unreasonable to assert a proprietary right in one's own or another's work. The former Chief Justice of the High Court, Sir Anthony Mason comments: 'There should be no weakening of the exception in favour of fair dealing. The 'fair dealing' exception to infringement of copyright is and always has been squarely based on recognition of the paramount public interest in the copying or reproduction of copyright material for certain purposes such as research and study, criticism or review, news reporting, court proceedings and the provision of legal advice. If the 'fair dealing' exception is to be changed, it should be extended along the lines of the flexible American 'fair use' exception. That would permit the use of copyright material for important public purposes'.[2] Given the public importance of the defence of fair dealing, it is important that this doctrine is not undermined by contract law or technological measures. Libraries and archives exemptionsSpecial exceptions in the Copyright Act 1968 allow copying and communication by libraries and archives of literary, dramatic, musical and dramatic works. Such provisions are not historical accidents, as has been suggested by the Copyright Agency Limited and the Australian Copyright Council. They are designed to support and encourage cultural institutions to play a great role in disseminating information and knowledge throughout the nation. Such provisions are important in safeguarding the vital public role of libraries and archives. As Sir Anthony Mason notes: 'Today, throughout the world, libraries are contending with a variety of constraints upon their capacity to develop collections in an era where publications are expanding across an ever-widening landscape of subjects and forms. Those constraints range from endemic funding limitations and storage inadequacies to the increased cost of acquisitions and subscriptions due to the pricing structure of very large international publishing and information groups such as Elsevier N.V. These structures have been reinforced by the merger of very large publishers. This has lifted the price of books and particularly serials way beyond the rise in inflation. The future of serials is in the balance. Technology may result in the article displacing the journal as the unit of library currency'.[3] It is important that the Government ensure that the special provisions for libraries and archives are not undercut by contractual provisions. Similarly, statutory compulsory licences should not be displaced by contractual provisions, which diminish the rights of copyright users. The simplification projectALIA is supportive of the simplification project - particularly in relation to the introduction of a defence of fair use.[4] It also agrees with Sir Anthony Mason about the need to raise the threshold of originality and defend the notion of a substantial part: 'If there is to be a change in the concept of copyright, there should be an insistence on a stronger element of originality... Equally important is the continued need to insist on the requirement that reproducing or copying a substantial part of copyright work is a core element of infringement'.[5] In a review of the simplification project, Sam Ricketson comments: 'The CLRC proposals treat copyright as a closed system, holding out the prospect (perhaps unintentionally) that this will solve the challenge of a continually changing technological environment. But the real challenges may well lie elsewhere, in the sphere of enforcement, technological anti-infringement measures, contractual provisions, and resolution of the difficult private international law issues that arise in the online environment. This is not intended as criticism of the CLRC for not having addressed these issues-they were not part of its brief. On the other hand, it may indicate that simplification, whether formal or substantive, may really be a side issue to those which are of real concern to owners and users'.[6] ALIA is concerned that the simplification project will only be meaningful if it is underwritten by guarantees against contracting out of the new reforms.
The Copyright Amendment (Digital Agenda) Act 2000 right of first digitisationThe Copyright Amendment (Digital Agenda) Act presumes that there is a fundamental difference between the print world and the online world. It offers recognition of a 'right of first digitisation'. In her paper, 'Retrospective Futures?', Kathy Bowrey is critical of the Copyright Amendment (Digital Agenda) Act 2000 (Cth) She fears: 'The law endorses a distribution model that anticipates market demand will ensure that the first right of digitisation will be exercised by the copyright owner and that works will be made available online but my problem is with the reverse situation - further down the track where the work is only available in electronic format. It should cost a lot less for a copyright owner to distribute a work electronically than make it publicly available in hard copy and each use could attract a fee, which is not necessarily the case with a work distributed in hard copy format'.[7] ALIA is concerned that libraries may suffer if they can only lease access to a journal online. The shift from print distribution to electronic distribution raises serious concerns about archiving. A library that subscribes to a print form of a journal will retain a hard copy of work. It will be able to be accessed by researchers and users for as long as they wish. By contrast, a library that subscribes to an electronic journal can only guarantee access to the resource for the duration of a contract. It retains no hard copy if the contract lapses because it can no longer afford the fees charged by the information provider. ALIA argues that a license should include provision for affordable, perpetual access to the licensed information by some appropriate and workable means. Furthermore, it maintains that a license should address provisions for long-term access and archiving of the electronic information resource(s) under consideration and should identify responsibilities for these.
Internet service providersAlthough, libraries as intermediaries have an important role to play in ensuring compliance with copyright law, liability should ultimately rest with the infringer. Copyright law should enunciate clear limitations on liability of third parties in circumstances where compliance cannot practically or reasonably be enforced. ALIA believes that the 'safe harbour' exemptions provided by s 39A and s 39B of the Copyright Act 1968 should not be able to be overridden by contract. Anti-circumvention devicesThe Intellectual Property and Competition Review (IPCR) was broadly satisfied that the Government's approach to the issues associated with technological protection measures preserves a reasonable balance between competing interests. However, it would be concerned if the use of technological locks, perhaps accompanied by greater reliance on contract, were to displace or in any way limit the effectiveness of fair dealing provisions. Such fears about the operation of the anti-circumvention devices have been borne out by the recent 2600 case in the United States.[8] Eight U S motion picture studios sued the defendants to prevent them electronically linking their site to others where the DeCSS code could be obtained. DeCSS is designed to decrypt the CSS encryption system on DVD players and allows a copy of the DVD file to be stored. Justice Kaplan found that, by publicising the availability of the code, the 2600 Magazine was held responsible for 'trafficking' in copyright circumvention devices, a new offence created under the US Digital Millennium Copyright Act 1998. He refused to consider whether such expansive intellectual property rights could disrupt or interfere with the freedom of speech and communication. Essentially, this decision means that hyperlinking to computer code could amount to an anti-circumvention device. Such developments make it imperative to limit the definition of anti-circumvention devices under the Australian legislation. It also makes it imperative to ensure that the few protections for copyright users in respect of anti-circumvention devices cannot be overridden by contract law. The Copyright Amendment (Computer Software)Act 1999Part III Division 4A allows for certain acts that would otherwise infringe the copyright in computer programs. These exceptions allow reproductions for the purposes of normal use or study of the program (s47B), making a back-up copy. (s 47C), making interoperable products (s 47D); error correction (s 47E) and security testing (s 47F). Section 47H expressly provides that a contract which excludes or limits the exceptions provided by ss 47B (3) and 47C to 47F has no effect. Section 47H does not apply to the exception provided by s 47B. ALIA is concerned that the express prohibition in section 47H of the Copyright Act 1968 could be misread or misinterpreted by lawyers and courts to suggest that provisions elsewhere in the Copyright Act 1968 could be overridden by contract. This could mean that the public policy objectives served by exceptions such as fair dealing and the library and archive provisions could be usurped by private contracts. ALIA argues that all copyright exceptions should be treated alike in respect of contracting out. There is no reason to treat computer programs differently from other copyright works - especially given the objectives of the simplification project being undertaken by Copyright Law Reform Committee. Section 47H was devised because the exceptions in relation to computer programs would have little practical effect if parties could rely on contractual provisions to prevent these acts. Similarly, there should be express prohibitions against contracting out in respect of all the exceptions contained in the Copyright Act 1968 because they would be rendered meaningless if parties could rely on contractual provisions to prevent these acts.
Competition review of intellectual propertyALIA would like to draw attention to a number of recommendations made by the IPCR relating to collecting societies and the operation of the Trade Practices Act in relation to intellectual property.[9] The IPCR advised that copyright-collecting societies should be subjected to greater scrutiny.[10] It recommended that the grounds for ministerial revocation should be broadened to cover all collecting society arrangements, both input and output, including the disclosure of information to members and the public. Assuming a continued role for the Copyright Tribunal over the output arrangements of statutory societies in respect of other licences. The required mechanism should be for the Australian Competition and Consumer Commission (ACCC) to determine whether a reference should be made to the Copyright Tribunal based on either the application by a collecting society or from an actual or potential licensee. The IPCR Committee recommended that intellectual property rights continue to be accorded distinctive treatment under the Trade Practices Act.[11] This would be achieved by:
The term 'substantial lessening of competition' is to be interpreted in a manner consistent with the case law under the Trade Practices Act generally. ALIA endorses the recommendations of the IPCR. It believes that the Australian Competition and Consumer Commission (ACCC) should be accorded a greater role in overseeing the role of copyright collecting societies, and monitoring contracts and license agreements dealing with the exploitation of copyright material.
ALIA believes that libraries face particular difficulties in bargaining with electronic publishers, database owners and information providers. There are a number of reasons why the market alone will not regulate unreasonable contracts:
It is salutary to reflect that the European experience has been that competition law has been necessary to ameliorate the market power accorded by database protection.[12] Contractual practicesElectronic and print contractsALIA notes that there is compelling evidence that electronic trade in copyright works and other subject matter is subject to agreements which exclude or modify exceptions to the exclusive rights of copyright owners provided under the Copyright Act. For the purposes of illustration, ALIA would like to draw the Committee's attention to the online contracts provided by electronic publishers in Australia and overseas: CCH AustraliaThe terms and conditions of the electronic contracts provided by CCH Australia make no allowance for the defence of fair dealing, or the special provisions protecting libraries and archives or the special provisions relating to computer programs: Copyright-Restrictions on use of Materials This site is operated by CCH Australia Limited and its affiliates, (collectively referred to as 'CCH,' 'CCH Australia Limited,' 'we,' 'us,' or 'our' herein). No material from CCH Australia Limited or any website owned, operated, licensed, or controlled by CCH may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of CCH's copyright and other proprietary rights. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to CCH. It is arguable that the restrictions on the use of copyright material laid down in this contract are much tighter than the minimum standards laid down by the Copyright Act 1968. The demand that 'no material' be used seems at odds with the notions of 'substantial similarity' and 'fair dealing' - surely, it should be possible to use insubstantial parts of a work, or even substantial parts of a work provided that they are protected by fair dealing. The exception that a user 'may download one copy of the materials on any single computer for your personal use only' is much more limited than the range of dealings permitted under fair dealing. Furthermore, the prohibition against reverse engineering fails to reflect the position under s 47D of the Copyright Act 1968 that a person may reverse engineer or decompile copies of a program owned by someone else if they intend to make a product that is inter-operable with that program. LBC Information ServicesThe contract provided by LBC Information Services provides an interesting contrast. This agreement is an improvement on the contract of CCH Australia, but it still contains a number of problems: a. Grant. LBC hereby grants Subscriber a non-exclusive, non-transferable, limited license to access LBC Online. 'Subscriber' refers to each person, partnership, company or any other firm or organisation whether incorporated or unincorporated who establishes an account to access LBC Online or who is otherwise authorised to access and use LBC Online. LBC Online consists of various LBC-owned and third party databases, services and functions (all of which may be referred to as 'Features') which may change from time to time. Access to certain Features may be restricted. Subscriber is licensed to use data made available to Subscriber on LBC Online ('Data,' which includes 'Downloaded Data' as defined below) solely in the regular course of legal and other research and related work. Certain Features are subject to Additional Terms (as defined below) all of which take precedence over the license granted in this paragraph 1(a). It is unfortunate that the formal recognition of 'the fair use provision of the Copyright Act 1968' is an afterthought at the end of a long sentence. It gives the false impression that the defence of fair dealing is of minor significance or importance. There is no recognition of the notion of 'substantial similarity'. So prohibitions against using 'any portion of the Data' are at odds with the Copyright Act 1968. There are similar problems with the blanket prohibition against reverse engineering or decompilation that were encountered with the contract of CCH Australia. ButterworthsThe Butterworths contract is the most satisfactory and in conversation they have confirmed that they intend the provisions to be similar to those of the Copyright Act. In consideration of you paying the Fee, we grant a non-transferable, non-exclusive licence to you for the term of this agreement only to: This seems to be a reasonable reflection of fair dealing provisions that exist under copyright law at present and demonstrates that you can have a commercially viable licence that honours the exceptions. As shown by the examples of some licence agreements current licence agreements can undermine the defence of fair dealing, library and archive provisions, and the special exemptions in relation to computer programs. Furthermore, ALIA suggests that current licence agreements purport to:
Mass-market agreementsALIA is alarmed by a number of United States court decisions, which have contentiously held that fair use exceptions can be modified by contract. In 1996, the Seventh Circuit decided the case of Pro CD, Inc. v. Zeidenberg, holding that software shrinkwrap license agreements were a valid form of contracting under Wisconsin's version of the Uniform Commercial Code and were not void as unconscionable. A number of other United States cases have followed this precedent. ALIA maintains that license terms and conditions must be fully available to customers in advance of their contracting for said resources. Every license is subject to discussion of terms and to negotiation between the parties. In the case of 'shrink-wrapped' and 'click-through' non-negotiated licenses, the terms should support public policies in such areas as copyright, privacy, intellectual freedom, and consumer rights. Licenses (contracts) for information should not exclude or negatively impact for users of the information any statutory rights that may be granted by applicable copyright law.
Arbitration clausesALIA is concerned that contractual 'shrinkwrap' or 'clickwrap' clauses create their own 'law' by mandating binding arbitration in consumer transactions. Associate Professor Beth Thornburg comments that merchants have a strong incentive to pre-select a privatised decision maker to enforce the 'law' as specified in the contract.[13] To this end, they can include an arbitration clause specifying the arbitral body, the location of the arbitration, the substantive and procedural law to be applied (or creating its own 'law'), and the grounds, if any, for appeal. Such clauses have several consequences for the power of courts as institutions and for due process to litigants: 'First, they result in privatised justice. These processes take place independently, with little or no participation or sanction from government actors. Rather, private or even automated decision makers have sole power to control the rights of the parties. ALIA is concerned that such clauses that prescribe a jurisdiction and an arbitrator will undermine the role of the courts, and the sovereignty of the Australian parliament, and the ability of parties to receive due process in litigation. Site clausesALIA, is concerned that some contracts have unfavorable provisions in relation to access for users in one institution based in multiple sites. Publishers don't seem to understand that it is possible to be a single institution, under a single administration, yet be geographically separated by hundreds and sometimes thousands of kilometres. The things that contracts seek to prevent libraries from doing with their electronic journals, are the very things that they have always done with hard copy journals. For example, university libraries provide copies of journal articles to students and staff at other campuses. However, many licenses for online access prevent libraries from letting all campuses have access, by refusing to acknowledge that the university is a single institution.' Following are some examples of license definitions of a site, which prevent libraries from providing access to students and others. American Roentgen Ray Society (via Highwire)http://www.ajronline.org/subscriptions/institutional-faq.shtml 'For the most part, an Institutional Subscription authorizes use at a localized site. A 'site' is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site. For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.' American Society for Microbiology (via Highwire)http://www.journals.asm.org/subscriptions/sitelicense.shtml 'An Authorized Site is a localized site that is an organizational unit and may be academic or nonacademic. For organizations located in more than one city, each city is considered to be a different site. For organizations within the same city that are administered independently, each location is considered to be a different site. No access from remote campuses or remote sites and no consortia or other forms of subscription sharing are allowed under this License.' Society for General Microbiologyhttp://vir.sgmjournals.org/subscriptions/institutional-faq.shtml 'Access is for a single institution or campus (that is the same constituency of users served by each single subscription at the institutional rate to the paper version). Use by others in geographically distinct or separately administered sites will require further subscriptions. For example universities with separate campuses, or administratively distinct units on the same campus with their own libraries, will need separate subscriptions for each unit where access is required.'
Confidentiality clausesALIA is concerned about the presence of commercial confidentiality clauses attached to contracts dealing with copyright works. Such provisions serve to stymie the gathering of information about contracts relating to copyright law. They harm the capacity of libraries to engage in collective bargaining with copyright owners over fees for access to databases and online resources. They also inhibit the proper supervision of contracts by the courts and government regulators. ALIA maintains that requirements for non-disclosure of license terms are generally inappropriate.
Jurisdictional issuesALIA is concerned that copyright contracts may be governed by a foreign jurisdiction. In Code and other Laws Of Cyberspace, Lawrence Lessig comments that such contractual clauses undermine the rights of consumers, and the sovereignty of local governments: 'We can assume that sophisticated actors are able to defend themselves against rules [about contracts] inconsistent with their interest, or with the requirements of their local jurisdictions. Consumers, individuals, and ordinary cyber-contractors are not in the same position. When people lack the competence or advice to negotiate effectively, the effect is to shift control over such agreements from local courts and administrators to whatever rule is built into code. Thus, local governments lose control over the roles and the effective rule-maker shifts to cyberspace'.[15] ALIA argues that the choice of applicable law should be acceptable for both parties. Preferably it should be the national or state law of the licensee.
International contextUnited StatesIn the United States, there has been much debate over copyright law and contract law in relation to Draft Article 2B of the Uniform Commercial Code-a model law for transactions in information. Article 2B of the UCC was eventually adopted in the summer of 1999 under a new name: the Uniform Computer Information Transactions Act (UCITA). In Licensing Information in the Global Information Marke', Pamela Samuelson and Kurt Opsahl consider the implications of the United States debate over Article 2B for other countries. 'The debate over Article 2B is a reflection of a larger struggle between public policy and the freedom of contract. Regardless of the fate of this particular model law, the tensions, and the eventual compromise, illustrated in this debate suggest how the larger debate might play out in other venues. There needs to be an international conversation on the extent to which private contracts, or indeed, technical protection systems, can override public policy. Each nation will have to address the fundamental question: how far can private parties contract around public policy?'[16] First, Pamela Samuelson and Kurt Opsahl comment that contract law may undermine the public policy imperative of promoting innovation: 'The American intellectual property system allows for certain exceptions to the property rights accorded inventors and authors, so as to not frustrate opportunities for future development. Unlimited enforcement of contractual terms can endanger this careful balancing. For example, a mass-market contractual clause might purport to prohibit the copying of some information in the public domain... Under American innovation policy, a clause restricting that right should be unenforceable'. Second, Pamela Samuelson and Kurt Opsahl comment that contract law may also upset the public interest in competition: 'Article 2B has the potential to upset the efficient allocation of resources with which antitrust law is concerned. For example, both US and European competition policies favour interoperability of computer systems. In the United States, the copyright concept of fair use permits end users to decompile a copyright computer program to achieve interoperability. A mass-market contractual provision, however, could attempt to override this pro-competitive right.' Third, Pamela Samuelson and Kurt Opsahl are concerned that contract law might disturb the freedom of expression. They observe: 'While it may be reasonable to uphold a contract that is limited to two parties, a mass-market contract raises more compelling concerns. When a term is non-negotiated and distributed with every instance of the licence, what was compelling becomes almost overwhelming. For example, Network Associates, an American developer of anti-virus utilities, licenses software on the basis that 'the customer will not publish reviews of the product without prior consent'. If this term was enforced, no criticism of the product could be effectively enforced'. Such criticisms of Article 2B are echoed by other commentators, such as Jessica Litman[17], Michael Froomkin[18], Samuel Muramba[19], P Bernt Hughenholtz argues that the combination of contract law and technological measures poses a direct threat to the copyright system as we know it, and may require an entirely new body of information law to safeguard the public domain.[20] The Australian Government should not follow the United States model set down in Article 2B of the Uniform Commercial Code by the Uniform Computer Information Transactions Act (UCITA).
EuropeIn Europe, the debate has only just begun over the relationship between copyright law and contract law. In Copyright, Contract and Code, the European scholar P Bernt Hugenholtz comments: 'In contrast, copyright in Europe is still very much regulated on a country- by-country basis. The Member States of the European Union have, until today, preserved their autonomy in this field, but must comply with a handful of harmonization directives that the European Council and Parliament have adopted since 1991. The specific constitutional foundation on which copyright rests in the United States does not have a parallel in most European countries. Unlike the United States, continental-European 'authors' rights' are based primarily on notions of natural justice: 'authors' rights are not created by law but always existed in the legal consciousness of man.' In the pure droit d'auteur philosophy, copyright is an essentially unrestricted natural right reflecting the 'sacred' bond between the author and his personal creation.[21] ALIA applauds the developments in relation to the European Software Directive and the European Database Directive. However, it believes that there is a need for comprehensive provisions dealing with copyright law and contract law in Australia - not just in limited areas such as software and databases.
AppendixInternational Federation of Library Associations and InstitutionsIFLA (The International Federation of Library Associations and Institutions) is the leading international body representing the interests of library and information services and their users. It is the global voice of the library and information profession. Licensing principlesPrepared by IFLA's Committee on Copyright and other Legal Matters (CLM) Introduction
IFLA hereby presents a set of basic principles that should prevail in the contractual relationship and written contracts between libraries and information providers Licenses and the lawP1. Licenses represent an agreement between the library that seeks to make an electronic resource available for its readers or constituents, and a publisher or vendor who has the rights to such resources and seeks to make them available in the library marketplace. License terms and conditions must be fully available to customers in advance of their contracting for said resources. Every license is subject to discussion of terms and to negotiation between the parties. P2. In the case of 'shrink-wrapped' and 'click-through' non-negotiated licenses, the terms should support public policies in such areas as copyright, privacy, intellectual freedom, and consumer rights. P3. Licenses (contracts) for information should not exclude or negatively impact for users of the information any statutory rights that may be granted by applicable copyright law. P4. The choice of applicable law should be acceptable for both parties. Preferably it should be the national or state law of the licensee. P5. Licenses should be negotiated and written in the primary language of the library customer. Licenses and ValuesP6. The license agreement should be clear and comprehensive, recognizing the needs of the concerned parties. In particular, important terms should be defined so as to be clearly understood. P7. The license should balance the rights and responsibilities of both parties. P8. The license should provide for remedy periods and other modes of resolution before either cancellation or litigation is contemplated. P9. The contracting parties should have the right to back out of the arrangement under appropriate and defined circumstances. Licenses: access and useP10. The license should provide access for all of the users affiliated with a licensee, whether institution or consortium, regardless of whether they are on the licensee's premises or away from them. P11. The license should provide access to individual, unaffiliated users when on the licensee's premises. P12. The license should provide access for geographically remote sites if they are part of the licensee's organization. P13. Remote access should be provided by way of a web-based, user friendly interface. P14. Data that is downloaded locally should be available in multiple standard formats (e.g. PDF, HTML, and SGML), portable to all major computing platforms and networked environments. P15. At a minimum the license should permit users to read, download, and print materials for their own personal purposes, without restrictions. P16. Resources provided via remote access to providers' sites should be available on a 24-hour basis, with appropriate 'help' or service support, except for short scheduled downtimes announced with adequate notice to the customer library(ies). Penalties may accrue if service commitments are not met. P17. A high degree of content stability, both in single and in aggregated resources, should be guaranteed and the institutional customer should be notified of changes. Penalties may accrue if content commitments are not met. Licenses and end usersP18. Libraries should work with users to educate them about proper use of electronic resources and take reasonable measures to prevent unlawful use, as well as with providers to halt infringing activities if such become known. Nonetheless, the library should not incur legal liability for actions of individual users. P19. It is not appropriate to ask the individual user to agree to a contract, such as a 'click' contract, where the institution/library has already made - or may engage in making - an agreement on behalf of its patrons. P20. Users' privacy should be protected and respected in the license and in any intervention made by information providers or intermediaries. P21. The networked information provider should offer usage (as opposed to user) data so that the library licensee may assess the effectiveness of the use of the resource. Licenses and perpetual accessP22. A license should include provision for affordable, perpetual access to the licensed information by some appropriate and workable means. P23. A license should address provisions for long-term access and archiving of the electronic information resource(s) under consideration and should identify responsibilities for these. Licenses and pricingP24. Prices should be established so as to encourage use rather than discourage it. For example:
P25. Prices should be fully disclosed with no hidden charges. P26. An unbundled (from print) price should be offered for electronic versions; a bundled price may be offered as well where this offers advantages for the licensee. P27. There should be no penalty for canceling print in order to take up the electronic version of a resource. P28. Requirements for non-disclosure of license terms are generally inappropriate. Interlibrary LoanP29. Provisions for interlibrary loan or equivalent services should be included. P30. In general, libraries should be able to deliver reasonable length extracts from licensed information to libraries that have not signed a contract for that information for use by a specific patron. Teaching and LearningP31. Licenses should support local teaching and learning efforts, from elementary through university level, by permitting links to, or copies of, specific course-related information to appear in online course-support activities such as electronic reserve. P32. Distance Independent Learning poses a challenge to providers and libraries. Licensors should recognize the affiliation of users with a given library or institution, regardless of users' physical location and should permit them routine access to licensed electronic information resources (see also clause 8). Approved by IFLA's Executive Board, March 2001
1. J McKeough and A Stewart, Intellectual Property in Australia (2nd ed 1997). |
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